01/11/2026
🚨 CUSTOMER COMPLAINT - WE NEED TO ADDRESS SOMETHING THAT'S BEEN BROUGHT TO OUR ATTENTION 🚨
We've recently received feedback from a customer about their experience booking with TUI Borehamwood, and we feel it's only right that we address it publicly.
Apparently, they had...
✈️ Airport parking and an overnight hotel before departure, meaning no ridiculous early-morning rush.
🛫 Fast-track security, because queueing with everyone else apparently wasn't necessary.
🥂 Access to an airport lounge, where they could start their holiday before they'd even boarded the plane.
💺 Seats together on both flights, carefully selected at the time of booking.
🏨 A fantastic hotel with a choice of restaurants and bars.
🌴 Amazing excursions and experiences, allowing them to explore their destination without the hassle of planning everything themselves.
And now they've come back to us with a complaint...
Apparently, they had such a good time that they're already asking us to book the next one. 😳
Honestly, what are we supposed to do with that information?! 😂
All jokes aside, this is exactly why we're passionate about what we do. We take the time to understand what's important to our customers and help create holidays that are stress-free from the moment they leave home.
So, if you're willing to risk having an amazing holiday and immediately wanting to book another one...
📍 TUI Borehamwood - 153 Shenley Road
📞 0208 953 6088
📧 [email protected]
Pop in store or book an appointment with the team.
⚠️ Warning: Side effects may include incredible memories, holiday blues, and an irresistible urge to start planning your next trip before you've unpacked. ✈️☀️😂
❤️ ❤️