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mydeposits.co.uk A government-approved tenancy deposit protection scheme 🏘️ | Powered by Total Property

When tenants and landlords cannot agree on how a deposit should be returned, the next step is rarely court. It is ADR.AD...
11/06/2026

When tenants and landlords cannot agree on how a deposit should be returned, the next step is rarely court. It is ADR.

ADR stands for Alternative Dispute Resolution. It is a free service offered by every government approved tenancy deposit scheme, designed to handle exactly this kind of disagreement.

What it actually looks like in practice. An impartial adjudicator, trained in housing law, reviews the evidence from both sides. They do not visit the property. They do not speak to either party. The decision is made entirely on the written evidence provided, and it is binding.

A few things worth knowing. Both parties must agree to use the service. You do not need a solicitor. The process is faster and less stressful than court. And because the decision is final, both sides go in knowing the outcome will stand.

Our full guide covers how it works, when to use it, and how to prepare.

Read it here: https://bit.ly/3OMaVju

⚽ We're heading to Propertymark! ⚽Make sure to visit us on stand 102 and take part in our world cup competition for the ...
10/06/2026

⚽ We're heading to Propertymark! ⚽

Make sure to visit us on stand 102 and take part in our world cup competition for the chance to win some fantastic prizes! 🎁

Our expert team will also be on hand to answer all your deposit protection questions, whether you're looking for guidance on compliance, disputes, or best practice.

Come and say hello, test your skills, and discover how we can support you with deposit protection.

Turn compliance into a commercial advantageThe Renters’ Rights Act gives letting agents a clear opportunity to reconnect...
10/06/2026

Turn compliance into a commercial advantage

The Renters’ Rights Act gives letting agents a clear opportunity to reconnect with self-managing landlords and strengthen existing relationships.

Key changes landlords should be aware of include periodic tenancies, tenant notice flexibility, limits on rent increases, stricter damp and mould standards, updated expectations around pets and tenant selection, and stronger compliance and record keeping requirements.

This is where agents can lead. Use these changes to start conversations now and position yourself as a trusted compliance partner.

As Paul Shamplina, Founder of Landlord Action, says “Value your expertise properly. Do not give it away. Package it, price it and stand by it.”

Now is the time to review how your services are structured and ensure your value is clearly understood.

Read the full article here: https://bit.ly/4uXCoxV

If you feel your landlord is holding your deposit too long, the path forward is well established. Five steps tend to do ...
09/06/2026

If you feel your landlord is holding your deposit too long, the path forward is well established. Five steps tend to do the work.

Ask for a written breakdown. A clear, itemised list of any proposed settlements, in writing, is the starting point for any productive conversation.

Request the evidence. The check in and check out reports, dated photos, and any invoices or quotes that support the proposal. The burden of proof sits with the landlord.

Respond with your position. If you disagree with any of it, reply in writing to each item, explaining why and referring to your own evidence.

Try to negotiate. A calm, evidence based conversation often resolves things without ever needing a formal dispute.

Use the resolution service. If you cannot agree, the tenancy deposit scheme's free resolution service takes over. An impartial adjudicator reviews the evidence and makes a binding decision.

Our full guide walks through each step, plus what to do if the landlord is not engaging at all.

Read it here: https://bit.ly/4vZTcWt

A late deposit return is stressful for everyone involved. Two short checklists, one for tenants and one for landlords, c...
08/06/2026

A late deposit return is stressful for everyone involved. Two short checklists, one for tenants and one for landlords, can keep things moving.

Tenants:
- Gather evidence: tenancy agreement, deposit protection certificate, check in and check out reports, dated photos, and all email correspondence
- Write a calm, factual response, addressing each proposed deduction in turn and referring to your evidence
- Avoid verbal-only agreements; follow up every conversation in writing
- Do not ignore communications from the landlord or scheme

Landlords:
- Send a clear, itemised list of any proposed deductions with supporting evidence
- Respond to the tenant promptly, even if you are still waiting for quotes
- Return any undisputed part of the deposit within 10 days
- Avoid holding the full deposit as leverage; it tends to escalate things rather than resolve them

Our full guide covers each step in detail.

Read it here: https://bit.ly/3OZcPNF

Landlords are facing more legal and regulatory changes than ever before and the cost of getting things wrong is rising.F...
05/06/2026

Landlords are facing more legal and regulatory changes than ever before and the cost of getting things wrong is rising.

From periodic tenancies to tighter rules around rent increases, many landlords are struggling to keep up with the changes while managing day-to-day responsibilities.

That’s where letting agents play a vital role.

Today, it’s not just about finding tenants or collecting rent. It’s about helping landlords stay compliant, reduce risk, protect their investment and navigate change with confidence.

As Paul Shamplina founder of Landlord Action says: “Letting agents must position themselves not as an added expense, but as a safeguard against risk, loss and unnecessary stress.”

The landlords who succeed will be the ones with the right support behind them.

Read more: https://bit.ly/3RaWV3D

Quick myth bust. There is no 28 day legal deadline for returning a deposit after a tenant moves out.The figure floats ar...
04/06/2026

Quick myth bust. There is no 28 day legal deadline for returning a deposit after a tenant moves out.

The figure floats around online a lot, but it is not in the law. What the law actually says is that once both sides have agreed the final amount to be returned, the landlord has 10 calendar days to make the payment.

In practice, many deposits are returned within roughly 28 days of move out, simply because that is how long a clean process tends to take. The check out happens, the proposal goes out, the tenant agrees, and the payment lands. But that is convention, not law.

Why it matters. Tenants chasing a return on day 21 sometimes find their landlord has not yet proposed any settlements. Landlords delaying the proposal sometimes assume they have weeks to spare. Both sides do better when they know what the legal deadline actually is, and when it actually starts.

Our full guide explains the timeline in plain English.

Read it here: https://bit.ly/4d0vjFm

A landlord case study every landlord using a managing agent or rent guarantee company should know.The facts. Steve Gorgi...
03/06/2026

A landlord case study every landlord using a managing agent or rent guarantee company should know.

The facts. Steve Gorgievski, a landlord, relied on a rent guarantee company to manage his property and secure the required HMO licence. The company subsequently entered liquidation. It then became clear that no valid licence had been granted.

The landlord argued there were indicators suggesting the property was licensed, including documentation displayed in the property and information showing that a licence application had been made to the local authority.

The Upper Tribunal disagreed. An incomplete application record could not reasonably be interpreted as an active licence. Responsibility for compliance remained with the landlord, regardless of who had been contracted to handle it.

The outcome. Repayment of £21,770, around 60% of the rent paid during the period.

The principle. Delegating management or relying on third parties does not remove legal responsibility for compliance. The licence is the landlord's responsibility. If a managing agent fails to obtain it, the landlord is still liable.

Practical lessons. Verify licences directly with the local authority, not through the agent. Keep your own copies of documentation. Diary the renewal date. Treat licensing as your responsibility, even when day to day management is contracted out.

Our full guide covers the case and the wider rent repayment order regime.

Read it here: https://bit.ly/49r7mpK

A point worth knowing for any tenant who has paid a cash deposit, and any landlord who has taken one.Tenancy deposits mu...
02/06/2026

A point worth knowing for any tenant who has paid a cash deposit, and any landlord who has taken one.

Tenancy deposits must be protected in a government approved scheme within 30 calendar days of the deposit being paid. Tenants must also be given the prescribed information confirming the protection.

If the landlord does not do this, the tenant can apply to court and may be awarded compensation of up to three times the value of the deposit.

For tenants, the first step is simply to check. Ask the landlord or letting agent which scheme protects the deposit. If you are unsure or do not get a clear answer, deposit checker tools allow you to confirm protection in minutes.

For landlords, the takeaway is simpler. Protection is a legal requirement, not an optional extra, and the consequences of getting it wrong are significant.

Our full guide explains how to check, and what to do if you find your deposit is unprotected.

Read it here: https://bit.ly/4cLiu34

One of the more frustrating situations at the end of a tenancy is a landlord who simply stops replying. The good news is...
01/06/2026

One of the more frustrating situations at the end of a tenancy is a landlord who simply stops replying. The good news is, this does not leave a tenant stuck.

The route depends on which type of scheme the deposit is in:

Custodial scheme (the scheme holds the money): You can start a single claim. The scheme contacts the landlord directly. If the landlord does not respond within the timeframe set, usually 14 days, the scheme may release the full deposit to the tenant by default.

Insured scheme (the landlord or agent holds the money): You raise a formal resolution. The scheme invites the landlord to take part in Alternative Dispute Resolution. Refusing to engage tends to count against the landlord, because the adjudicator can only decide on the evidence in front of them.

Either way, going quiet is not a winning strategy for landlords, and tenants do have a route forward. Our full guide explains both processes.

Read it here: https://bit.ly/48yPIQy

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