We use social media to inform and engage with our customers, partners friends and other businesses, entities, or interested persons of our company. You’ll see us sharing news, product information, educational tools and testimonials from our customers and others people. We welcome and encourage you to share your experiences and feedback with us online or send us a private message for customer suppo
rt. Equity Tap is committed to fostering a positive and respectful community, so we have implemented various social house rules that allow and facilitate our platforms to be used for safe and moderated online discussion:
Real People: We value all kinds of feedback, just remember to treat every interaction with courtesy. This is a place of inclusion where real people with real feelings can interact safely. This includes trolling, selling and repetitive posting on the same topic. This may result in posts being hidden or being banned from our social media platforms. Real safety: For your own protection you should never include any personal information in a social media post, such as your account number, your PIN, transaction details, account balances etc. We may ask for your email or phone number via private messaging to help assist with account enquiries but we’ll never ask for other personal identifying information via social media. Further, Equity Tap also reserves the right to delete comments that:
• Contain spam, advertising, solicitations or include links to other sites;
• Are clearly off topic or disruptive;
• Are chain letters, pyramid schemes, or fraudulent or deceptive messages;
• Are obscene, vulgar, or sexually explicit. This includes masked words (***), acronyms, and abbreviations;
• Promote particular services, products, or political organizations or campaigns;
• Infringe on copyrights or trademarks;
• Advocate illegal activity;
• Violate any policies of Equity Tap as displayed on our website www.equitytap.com.au. Please note that the comments expressed on our social media platforms by third parties do not reflect the opinions and official position of Equity Tap. Please keep in mind that each of these social media platforms have their own guidelines or terms of use, privacy policies and level of security. You can read our full social media policy, privacy policy and a bunch of other great info about us at www.equitytap.com.au
