08/17/2026
There are some insurance conversations I can finish in a few minutes. Final expense has never been one of them.
And I've made peace with that. This isn't a "here are your options, pick one" kind of conversation. It's someone telling me about their spouse, their kids, the way they want to be remembered, what they're afraid of leaving unfinished. That deserves actual time, not a rushed pitch between other appointments.
So I slow down. I let there be quiet moments. I let people cry if they need to, and I let them laugh too, because those conversations usually have both. I ask more questions than I answer, at least at first, because I want to understand the whole picture before I ever talk about a policy.
I think that's honestly why I got into this line of work at all. Not for the paperwork. For the moments when someone exhales because they finally feel understood instead of sold to.
Around here, that usually looks like a second up of coffee. It's slow on purpose. It's supposed to be.
If you've ever had this conversation with someone, what made it feel right, or what made it feel rushed?
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