What are the opening hours?

Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

Europ Assistance

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Europ Assistance

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Europ Assistance South Africa is now AZOZA!!!

Europ Assistance was established in 1984 and currently offers the most comprehensive portfolio of products in the country, primarily focused on emergency assistance services. A state-of-the-art contact centre in Johannesburg widens our reach by delivering services in most South African languages. The in-house call centre provides quality-controlled telephonic advice and consultation services in the automobile, health, home, travel, emergency, legal and the educational fields. At Europ Assistance, we are committed to reinventing products and processes continuously, innovating in tandem with an ever-evolving market. Our consistent leadership and learned expertise in the field has set a benchmark for technical excellence and ongoing product enhancement across the board. At Europ Assistance, our expert technical skills and intelligent services are complemented by a culture that instils a positive attitude towards business; because great business rests on great relationships. Our promise, regardless of the project, context or issue, is that our service will always be rooted in a welcoming, client-centric philosophy, and that our people will always be open, positive and singularly focused on delivering results.

02/11/2026

Global insight. Local expertise. Leading the way. 🌍

For the second year, AZOZA attended the International Travel Insurance Conference (ITIC), hosted this year in the captivating city of Istanbul.

Engaging with global industry leaders on the future of travel insurance, digital transformation and sustainable practices strengthens our ability to anticipate changing needs and shape forward-thinking assistance solutions.

For AZOZA, industry leadership means turning these insights into action — driving innovation, strengthening international partnerships and continuously advancing the standard of emergency assistance we deliver. Our participation reflects our commitment to helping shape the future of our industry and delivering world-class care when it matters most.

Thank you to the organisers for bringing industry leaders together and creating such a successful platform for collaboration and progress.

AZOZA — We’re always happy to help.

21/10/2026

🤝 We're always happy to help.
It's more than our slogan. It's the spirit behind every interaction, every solution and every commitment we make.
It's about listening when someone needs support, bringing reassurance to uncertain moments and finding the right way forward.

Because behind every call, every request and every challenge is a person who deserves to feel supported.
At AZOZA, care is not just what we do. It's how we do it.

💙 AZOZA. We're always happy to help.

19/10/2026

🚗 Care that goes beyond the car. 💙
We enjoyed this perspective from Cars.co.za on BMW’s Proactive Care offering, highlighting how the driving experience is evolving beyond the vehicle itself.
Proactive care is changing the way we think about roadside assistance, shifting the focus from responding to breakdowns to helping drivers stay ahead of the unexpected. 🛣️
For OEMs, it’s an opportunity to extend the customer experience beyond the showroom, build trust throughout the ownership journey and deliver peace of mind when it matters most. 🤝
At AZOZA, we partner with multiple OEMs to make proactive, customer-centric assistance an integral part of the driving experience.
Because great service isn’t just about getting you back on the road. It’s about looking after you along the way. 💙

19/10/2026

🎯 Positive outcomes don't happen by chance.
They happen when the right people, expertise and solutions come together with a shared purpose.

At AZOZA, our mission is to orchestrate positive outcomes, meeting the needs of today while preparing for the possibilities of tomorrow.

For us, that means looking beyond the immediate challenge, anticipating what's next and continuously finding better ways to support our clients and the people they serve.
Because meaningful outcomes start with purposeful action.

16/10/2026

💙 **A year of AZOZA. A legacy of care. A future of possibility.**

As we reflect on our journey under the AZOZA name, we celebrate more than a new identity. We celebrate the trusted partnerships, incredible people and shared purpose that continue to shape who we are.

Our name may have evolved, but our commitment remains unchanged: to **orchestrate positive outcomes**
that meet the needs of today while preparing for the possibilities of tomorrow.

To our valued clients and partners, thank you for your continued trust and
collaboration. To our incredible people, thank you for bringing our promise to
life every day.

Together, we are working towards a future where **care knows no boundaries**, where support is seamless, intelligent and
human, and where we remain always there and always ready when it matters most.

As we continue to grow under the AZOZA name, we look forward to strengthening our partnerships, embracing new possibilities and creating meaningful outcomes together.

To everyone who is part of our journey, thank you for being part of our story. 💙

AZOZA- We’re always happy to help

05/10/2026

🎾 AZOZA at IIG Padel Day!
A fantastic day filled with fun, friendly competition, and meaningful connections. It’s always great to step off the court of business, enjoy some team spirit, and connect with our industry partners in a relaxed setting.
Thank you to IIG for bringing everyone together for such an enjoyable day! 💙

We’re always happy to help.

01/10/2026

This Heritage Day, Team AZOZA came together to celebrate the incredible cultures, traditions and diversity that make South Africa so special. From traditional attire and food to music, dance and plenty of team spirit, it was a celebration to remember! 💙💚

Congratulations to our Heritage Day winners, and a huge thank you to everyone who brought their culture, creativity and energy to the celebration.

18/09/2026

Today, AZOZA stands together in black and candlelight in solidarity with the fight against Gender-Based Violence.

03/09/2026

And the celebrations continued! ✨🥂
Following the GEMS Symposium, the AZOZA team had the pleasure of attending the GEMS Gala Dinner — an evening filled with great company, meaningful connections and plenty of moments to enjoy. 💙
A wonderful opportunity to step away from the business, celebrate the journey and enjoy a memorable night with our clients and industry partners.
A night to connect, celebrate and simply enjoy! 🥂✨

03/09/2026

**One thing about AZOZA — we show up for our clients! 💙**

Last week, the AZOZA team had the privilege of attending the **GEMS Symposium in Cape Town**, alongside our Board Members.

It was a great opportunity to connect, engage, share insights and, most importantly, continue strengthening the relationships that drive meaningful collaboration with our clients.

At AZOZA, we believe that supporting our clients goes beyond delivering a service — **it’s about being present, building partnerships and growing together.** 🤝

Here’s to continued collaboration and making a difference together!

Address

4 Ellis Street, Block E, 4th Floor
Johannesburg
1709

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Telephone

+27119919000

Website

http://azoza.co.za/

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