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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm Saturday 9am - 12pm

Hero Protects

HeroProtects℠ is your partner in safeguarding what matters most.

With years of industry expertise, we specialize in creating tailored protection solutions that empower businesses to grow and provide peace of mind to their clients.

10/30/2026

Great protection starts with a great team behind it.

These past two days, the HeroProtects team got together for our quarterly planning meeting, rolling up our sleeves to set our Rocks and goals for the next 90 days.

We dug into how we can keep making every experience easier for the homeowners, drivers, and partners who count on us: clearer answers, smoother claims, simpler products, and a team aligned on what matters most.

Whether we were in the room or joining virtually, we all walked out with the same focus: show up, follow through, and keep earning trust every day.

Thank you, team, for the energy, the honest conversations, and the commitment to doing this the right way. Here's to a strong finish and an even stronger start!

10/29/2026

Happy Halloween from the HeroProtects team! 🦸‍♂️🎃

Our heroes swapped their capes for costumes this year, and we're kind of obsessed. 👀 Tell us who wins best costume in the comments! 👇

Stay safe from those ghouls and goblins, and remember: we've got your home and car covered, so you can focus on the candy. 🍬🏠🚗

10/26/2026

You're the plumber swapping out a water heater.

On your way out, the homeowner mentions the A/C is short-cycling and the garage outlet is dead.

The old answer is "You'll want to call somebody for that." The work walks out the door, and so does the customer.

That's the problem we built the HeroProtects Co-Op to solve.

It's a network of vetted local trades (plumbing, HVAC, electrical and more) who send each other the work that falls outside their own trade. You book your Co-Op HVAC and electrical partners right there on the spot. Next week, your HVAC partner sends you a slab leak.

Everybody sends work. Everybody gets work.

Here's what Co-Op partners get:
→ Referred jobs in your trade from other Co-Op partners
→ Claims from Co-Op customers routed to the partner on file for your trade
→ Commission on the HeroProtects plans your customers buy, under your partner agreement
→ A whole-home answer for every customer you serve

Every Co-Op partner is licensed, insured and vetted. Seats are limited per trade, per area.

We're bringing the HeroProtects Co-Op to Service World Expo, November 9-11th, in fabulous Las Vegas. Stop by Booth 423 and ask us about the Co-Op in your market.

Can't make it? Visit heroprotects.com/spn or email [email protected].

10/04/2026

HeroProtects is headed to Chicago!

Our Chief Administrative Officer, Libby Tovar, and Vice President of Operations, Joe Ryan, will be representing HeroProtects at the Extended Warranty & Service Contract Innovations conference.

We’re looking forward to connecting with others across the industry, exchanging ideas, and having conversations about where the service contract space is headed and how we can continue building better programs, partnerships, and customer experiences.

If you’ll be in Chicago, be sure to say hello to Libby and Joe. We’d love to connect.

09/21/2026

Behind every claim is a person who needs help. And behind every claim we handle is a team of people working to make sure they get it.

That’s the part of claims that doesn’t always get seen.

The phone calls. The questions. The documentation. The conversations with technicians and repair facilities. The follow-ups. The problem solving. And sometimes, simply taking the extra time to help someone understand what happens next.

Leading that work are Arielle Malone, our Home Claims Manager, and Paul Thompson, our VSC Claims Manager, along with the incredible claims professionals who show up every day for our customers, partners, and service providers.

Arielle and her team understand that when something goes wrong in your home, it disrupts more than an appliance or a system. Paul and his team know that when a vehicle is down, someone is trying to get back to work, get their kids where they need to go, or simply get life moving again.

That’s why claims matter.

We’re proud of Arielle. We’re proud of Paul. And we’re incredibly proud of every person behind every claim who brings knowledge, patience, fairness, communication, and care to the job every single day.

Because at HeroProtects, protection isn’t just a contract.

It’s people helping people.

Real People. Real Protection. A Brighter Tomorrow.

www.heroprotects.com

09/14/2026

The industry is changing. The money behind it is changing. And the conversations we have today will help shape what comes next.

Mark Govero, Founder & CEO of Aegis Administration & HeroProtects, is heading to the VPA Fall Workshop on September 25 to join the conversation:

Bring the Money | Finance, Investment & Growth | 2:45–3:30 PM

Where is the capital coming from? Where is it going? What does investment look like in the vehicle protection space — and what does it mean for the future of our industry?

These are the conversations that matter.

We’re looking forward to connecting with industry leaders, sharing perspectives, and talking about the opportunities ahead.

Stronger together. Protecting what matters.

09/11/2026

Some heroes are never forgotten.

Today, we remember the lives lost on September 11, 2001, the families who carry their memory, and the heroes who showed extraordinary courage when it mattered most.

Twenty-five years later, we still remember the strength, compassion, and unity shown on that day and in the days that followed.

Today and always, we honor them.

We will never forget. 🇺🇸

09/07/2026

Hard work today. Brighter tomorrows. 🧡💙

This Labor Day, HeroProtects is celebrating the doers, problem solvers, service professionals, partners, and everyday heroes who keep life moving.

Whether today looks like firing up the grill, hitting the road, hanging out at home, or doing absolutely nothing for a change… enjoy it. You’ve earned it. 😎

Happy Labor Day from all of us at HeroProtects!

08/27/2026

Day 2: PJs. Day 3: BAD HAIR DECISIONS. 😂🧡

Spirit Week at HeroProtects is officially getting out of hand and we’re not mad about it.

We went from rolling into work in pajamas and slippers to showing up with orange curls, purple wigs, pigtails, giant bows and whatever else we could find. 😂

Turns out protecting homes and vehicles does not require normal hair.

Same team. Same hustle. Significantly worse fashion decisions. 🧡💙

08/25/2026

🧡💙 SPIRIT WEEK, HERO STYLE! 💙🧡

The HeroProtects crew is getting in on the Spirit Week Fun!

We kicked things off by showing some love for our favorite sports teams, and let’s just say…there are definitely some strong opinions around here when it comes to who has the best team. 😂🏈⚾🏀🏒

We spend our days working together, supporting our partners, helping customers and solving whatever gets thrown our way, so it’s always fun to switch things up and let a little personality and friendly competition take over.

Different teams. Different personalities. One pretty awesome Hero crew. 🧡

And this is only Day 1…we’ve got a whole week of Spirit Week chaos ahead of us. 😂

Address

13801 Riverport Drive Suite 100
Maryland Heights, MO
63043

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	9am - 12pm

Website

http://www.heroprotects.com/

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