10/23/2026
Online Scams Can Look Real. Know the Warning Signs.
A familiar logo, professional-looking website, or message from someone you know does not always mean the request is legitimate.
In this video, Susan Anslinger-Sulawske of United Fidelity Bank explains how online and digital scams work, which warning signs deserve a closer look, and the steps you can take to protect your personal and financial information.
Common online scams include:
🎣 Phishing scams
Fraudulent emails or text messages may appear to come from a bank or familiar business. The message may ask you to click a link and enter account information, passwords, or other sensitive details.
🛒 Fake online shopping websites
Scammers may create realistic websites, collect payment, and never deliver the advertised products.
💻 Tech support scams
Someone may claim your device has a virus or urgent security problem. The scammer may ask for payment, request remote access, or tell you to install unsafe software.
The Office of the Comptroller of the Currency identifies phishing messages, fake e-commerce sites, and fraudulent tech support requests as common online and digital scams.
Watch for these red flags:
🚩 Unexpected emails or text messages
🚩 Misspellings, generic greetings, or outdated logos
🚩 Prices, prizes, or offers that seem too good to be true
🚩 Unusual messages from friends or family members
🚩 Requests for passwords, security codes, or banking information
🚩 Pressure to click a link or act immediately
Remember: Pause. Verify. Protect.
PAUSE: Do not let urgency control your decision.
VERIFY: Contact the business through its official app, website, or a trusted telephone number.
PROTECT: Never share passwords, verification codes, account details, or other confidential information with an unexpected sender.
Protect yourself further by using strong security software, turning on two-factor authentication, and reviewing your credit reports for unauthorized accounts or activity. These steps are also recommended by the Office of the Comptroller of the Currency.
Suspect fraud involving your United Fidelity Bank account? Contact the bank promptly through an official channel.
📞 Customer assistance: 1-800-280-8280
📍 Find a Banking Center: www.unitedfidelity.com/banking-centers
🔗 Learn more: www.unitedfidelity.com
🔖 Save this video for future reference and share it with someone you want to protect.
Never send passwords, account numbers, Social Security numbers, or verification codes through email or social media.