Safety Insurance

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Safety Insurance COMMUNITY STANDARDS

At Safety Insurance, the key to our success is service. We listen carefully when you contact us, and we respond to your suggestions.

Sold exclusively through a network of professional independent agents, Safety offers personal & commercial lines products in Massachusetts, New Hampshire and Maine. We want to hear from you and encourage comments, reviews, questions, and suggestions. We’ll do our best to talk candidly about the topics that are important to you, listen to your feedback, answer your questions, and be transparent about sharing information and providing our perspective. We support our network of independent agents by providing them with state-of-the-art tools that make it easy to do business. One of those tools is a set of community standards– rules to ensure all people feel empowered and safe to participate in online conversations with Safety Insurance as a company and on an individual level with our agents. Harassment, hateful conduct, violence, impersonation, degradation, and other similar types of behaviors discourages people from participating in and diminishes the value of public conversation. Our rules are in service of our customers and our community - we do everything in our power to make it easy for our agents and policyholders to do business with us. In commenting online, we kindly ask that you respect other people’s opinions, stay on topic, avoid profanity, offensive statements, illegal content, and anything else that might otherwise violate our standard terms and conditions. Please be aware that once you post something online, there's the potential for others to read your words, even years from now. As a result, we suggest that you exercise caution when posting sensitive information on any of our social media sites and that you not disclose personal identifiable information like your location, claim number, financial information, etc. Safety Insurance reserves the right to review, edit and/or delete any comments it deems are in violation of our community standards. Comments including but not limited to the following may be deleted or edited by the moderators:

• Abusive, hurtful, or threatening comments about an individual or entity
• Comments that use or encourage the use of foul language or violence; anything
that may be deemed as "hate speech"
• Personal attacks or defamatory statements
• Off-topic and redundant comments (this includes promotion of events, groups,
pages, websites, organizations, and programs not related to or affiliated with Safety
Insurance)
• Comments that violate the privacy of our customers and/or their families
• Comments posted be a person or group impersonating another individual or group;
content that is intended to or does mislead or confuse others
• Comments that include violations of others’ intellectual property rights, such as but
not limited to copyrights and trademarks

By posting, commenting, reviewing, or otherwise engaging with materials on this page, you are hereby agreeing to the above guidelines and policies. Please note, these rules may change from time to time in order to continue to provide the highest level of service to our customers.

Deer breeding season is here, bringing increased deer activity and a greater risk of collisions on the road. Stay alert,...
10/15/2026

Deer breeding season is here, bringing increased deer activity and a greater risk of collisions on the road. Stay alert, especially during dawn and dusk, and be prepared for sudden crossings.

What is Multi-Factor Authentication? Think of it as an extra lock on your digital front door. Even if a password is comp...
10/14/2026

What is Multi-Factor Authentication? Think of it as an extra lock on your digital front door. Even if a password is compromised, MFA adds another layer of protection that can help keep your accounts secure. This October, check your banking, email, and social media accounts to make sure MFA is enabled.

Fall is in full swing. While you're preparing your home for the cooler weather, don't forget a few simple fire safety ch...
10/13/2026

Fall is in full swing. While you're preparing your home for the cooler weather, don't forget a few simple fire safety checks to help keep your household safe throughout the season.

Our office is closed today in observance of Indigenous Peoples’ Day. If you need to report a claim, you can do so 24/7 v...
10/12/2026

Our office is closed today in observance of Indigenous Peoples’ Day. If you need to report a claim, you can do so 24/7 via phone, safetyinsurance.com, or the Safety mobile app.

October is Cybersecurity Awareness Month, and if you haven’t already, now is the time to strengthen your defenses. Simpl...
10/09/2026

October is Cybersecurity Awareness Month, and if you haven’t already, now is the time to strengthen your defenses. Simple steps like employee training, software updates, and secure backups can help reduce cyber risks and keep operations running smoothly. Ask your agent about our Cyber Risk coverage available for businessowners for an extra layer of protection. https://bit.ly/3YeC7Jx

Fires don’t just happen at home. Vehicle fires are more common than you think- and often preventable. Make sure your aut...
10/08/2026

Fires don’t just happen at home. Vehicle fires are more common than you think- and often preventable. Make sure your auto insurance is ready for the unexpected. Contact your independent agent today to review your coverage.

Smart browsers, dumb mistakes. AI-powered browsers can be tricked into auto filling personal info on scam sites. Always ...
10/07/2026

Smart browsers, dumb mistakes. AI-powered browsers can be tricked into auto filling personal info on scam sites. Always use manual verification and disable autofill on sensitive platforms.

Its Fire Prevention Week. A fire can shut down a business in minutes- sometimes permanently. Your business deserves stro...
10/06/2026

Its Fire Prevention Week.

A fire can shut down a business in minutes- sometimes permanently. Your business deserves strong protection. Contact your independent agent today for a business policy review!

As AI continues to grow in popularity, staying cyber smart matters. Check out these four cybersecurity behaviors everyon...
10/05/2026

As AI continues to grow in popularity, staying cyber smart matters. Check out these four cybersecurity behaviors everyone should follow to help protect their personal information.

As AI becomes more advanced, it’s important to take proactive steps in protecting yourself or your business from cybercr...
10/02/2026

As AI becomes more advanced, it’s important to take proactive steps in protecting yourself or your business from cybercrime. If you do fall victim, cyber coverage can help bounce back from data breaches, ransomware, and cyber fraud- even those powered by AI. Contact your IA - independent agent today to learn more.

Address

20 Custom House Street
Boston, MA
02110

Opening Hours

Monday 8:15am - 4:30pm
Tuesday 8:15am - 4:30pm
Wednesday 8:15am - 4:30pm
Thursday 8:15am - 4:30pm
Friday 8:15am - 4:30pm

Telephone

+18009512100

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