09/24/2026
TDI ( Texas Department of Insurance ) launches new transparency tool showing why some home policies are declined, canceled, or not renewed.
“Texans deserve to know what’s happening in their insurance market and why. This new tool puts more information directly in consumers’ hands and advances our commitment to greater transparency across the Texas insurance market,” said Insurance Commissioner
Reasons home and auto insurance policies are declined, not renewed, or canceled
This page shows the reasons insurance companies decline, don’t renew, or cancel home or auto policies. You can see reasons by ZIP code and policy type, not by insurance company.
The first report on auto insurance is expected in October 2026.
A Texas law passed in 2025 requires insurance companies to tell you in a written notice why they declined, didn’t renew, or canceled your home or auto insurance. The law also requires companies to give TDI a report summarizing the reason for the notices. TDI must post the summary of the reports on its website.
The reporting started April 1, 2026. This page also includes reasons from notices sent before April 1, 2026, for policies nonrenewing on or after that date.
Get county-level data of paid losses for homeowners policies in Texas.