06/02/2026
5.0 star review received on Experience.com for Sue Leydig by Jesse C - ⭐⭐⭐⭐⭐ 5/5 Stars – Outstanding Home Buying Experience
I cannot say enough good things about Waterstone Mortgage and especially Sue Leydig. Buying a home can be one of the most stressful experiences a person goes through, but Sue and the entire team made it feel easy, exciting, and enjoyable from start to finish.
From the very first conversation, Sue treated me like family. She was always available to answer questions, explain every step of the process, and make sure I felt comfortable and informed. At no point did I feel like I was just another customer. It was clear that she genuinely cared about my family's future and wanted to help us achieve our dream of homeownership.
What impressed me most was how smoothly everything went. Whenever a challenge came up, Sue already had a solution or a plan. She communicated consistently, kept me updated throughout the process, and made sure there were no surprises along the way. Her professionalism, knowledge, and dedication gave me confidence during every stage of the transaction.
As a first-time homebuyer, there were many things I didn't know, but Sue took the time to educate me and guide me through each step. She never made me feel rushed or pressured. Instead, she made me feel supported, respected, and valued. That level of service is rare these days.
The entire Waterstone Mortgage team worked hard to make what could have been a complicated process feel simple and stress-free. Their commitment to customer service is second to none. They truly care about the people they serve, and it shows in everything they do.
Today, my family and I are homeowners, and we are incredibly grateful. This was a life-changing milestone for us, and Sue played a huge role in making it happen. I will always be thankful for her kindness, patience, and dedication.
If you are looking for a mortgage company that genuinely cares about its clients and a loan officer who will go above and beyond for you, I wholeheartedly recommend Waterstone Mortgage and Sue Leydig. I would recommend them to everyone I know without hesitation. They made our dream a reality, and I couldn't be happier with the experience.
Thank you, Sue, and thank you, Waterstone Mortgage, for treating us like family and making our home-buying journey such an amazing experience.
Click to see all 121 reviews of Sue Leydig at Waterstone Mortgage NMLS #470314, Regional Sales Manager