As your Texas Loan Officer, Joe’s mission is to provide home owners and prospective home owners with a consultative and service based approach to the mortgage lending process focusing on superior service, quality and integrity. We believe in clarity and transparency, giving our clients full confidence in their decision to buy a home or refinance. With over 15 years of experience in financial services and responsible lending, Joe has been the recipient of numerous industry awards and has the ability to partner with you in achieving successful home-ownership. This experience combined with The Robinett Team's reputation and being named one of Dallas Best Mortgage Professionals many years, as well as a 5-Star Mortgage Professional enables us to provide best in class service to our clients and business partners. Personally, Joe is a graduate of Kilgore College and Stephen F. Austin State University where Joe studied business and marketing. Joe is married, has two sons and is an active member of his community and local church in Frisco, TX. Joe enjoys servant leadership in various leadership roles along with reading, many sports, endurance athletics including marathons and triathlons, CrossFit, and Entrepreneurship. Joe understands a home is an important investment, one that requires a trusted partner to work through the lending process quickly and effectively. The Robinett Team is honored to earn the privilege to serve you in reaching your home-ownership and financial goals. Our services are referral based and the service doesn’t end after the transaction is complete, we work to build a long term relationship that you and anyone you refer can come to rely on for all future residential lending needs. This office is licensed and examined by the Office of the Consumer Credit Commissioner of the State of Texas" to the profile. CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV
