Investors in People

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Investors in People Our work is work, which means we’re focused on the three billion people who are employed globally (not much to keep us busy then).

03/11/2026

It's no longer only about trusting your manager. It's about trusting the system too.

AI-enabled tracking. Return-to-office mandates. Constant restructuring. People are coming to work with less patience for a trust gap than they used to have.

At the Make Work Better Conference, Petra Velzeboer explored the future of trust, and where leaders might most usefully put their energy. Not the things outside their control, but the things within it: whether you follow through on what you said you'd do, how you respond when someone admits a mistake, or whether you're willing to go first.

▶️Watch Petra's session: https://eu1.hubs.ly/H0znpHW0

The gap between your best-performing site and your quietest one is rarely about product or footfall. More often, it come...
02/11/2026

The gap between your best-performing site and your quietest one is rarely about product or footfall. More often, it comes down to how consistently your managers are supported and developed, site by site.

Investors in People gives you an independent, practitioner-led view across your whole operation, not just the locations that get the most attention. Accreditation is awarded at four levels, Standard, Silver, Gold and Platinum, based on what the assessment finds.

72% of accredited organisations say IIP has positively impacted training and development (Investors in People Community Impact Survey, 2024).

If closing that gap between sites is something you're thinking about, we'd love to talk it through.

Explore We Invest in People: https://eu1.hubs.ly/H0znpgj0

"We do not have the bandwidth for another initiative."It is the first thing most HR Directors say, and it is a fair poin...
30/10/2026

"We do not have the bandwidth for another initiative."
It is the first thing most HR Directors say, and it is a fair point.

But the work is not really an initiative. It is an honest look at how your firm develops and supports its people, done on your timeline rather than under pressure.

The firms that start early are not the ones with more time. They are the ones who decided it was worth understanding properly.

https://eu1.hubs.ly/H0yFXjt0

We’re hitting the road for a series of 3 intimate events where we’ll be building on the insights from the Make Work Bett...
30/10/2026

We’re hitting the road for a series of 3 intimate events where we’ll be building on the insights from the Make Work Better Conference 2026.

Laura Willis, who joins us in Belfast and Edinburgh, will explore ‘Trust in the Age of AI’. As AI transforms the way we work, she'll explore how organisations can introduce technology in ways that support people, strengthen workplace relationships and create healthier, more productive cultures, with a focus on transparency, employee voice and responsible adoption.

Petra Velzeboer, who will be on the agenda in all 3 locations, will explore ‘Trust in a Changing World’. She'll cover what happens to trust when organisations face difficult decisions, uncertainty and competing priorities, and the behaviours that build or erode it through restructures, difficult conversations and leadership under pressure.

And finally, exclusively in Liverpool, Jason Fox will explore ‘Trust Under Pressure’. Drawing on his experience of leading teams in some of the most demanding environments imaginable, he’ll look at what happens when trust is tested and what makes people take ownership when the stakes are high.

Secure your seat now for just £60:

🎟️ Belfast: https://eu1.hubs.ly/H0zf5-F0

🎟️ Edinburgh: https://eu1.hubs.ly/H0zf5ZY0

🎟️ Liverpool: https://eu1.hubs.ly/H0zf5ZZ0

Most people strategies are built on the assumption that the right people will want to move into leadership.But what if t...
30/10/2026

Most people strategies are built on the assumption that the right people will want to move into leadership.

But what if that assumption is no longer safe?

Our research for The Broken Ladder found that more than half the UK workforce does not see management as an aspirational career path. The reasons are understandable: more responsibility, not enough support, unclear development, reward that does not match the reality of the role.

The organisations that are getting this right are not offering more money or a better title. They are building the conditions that make stepping up feel genuinely worthwhile. Clear development. Visible career paths. Recognition that reflects the weight of the role.

That is what We Invest in People is built around. And it is what The Broken Ladder helps you think through.

Download it free at https://eu1.hubs.ly/H0yVSm_0

What happens when wellbeing is genuinely embedded?At GRAHAM Group:25% lower staff turnover than the industry average35% ...
29/10/2026

What happens when wellbeing is genuinely embedded?

At GRAHAM Group:
25% lower staff turnover than the industry average
35% reduction in absence in two years
85% of employees say it's a great place to work, up 5% in three years

"It's all a recipe for a productive, healthy work environment where people really care."
David Daly, Wellbeing Manager, GRAHAM

https://eu1.hubs.ly/H0yFX5P0

Wondering which accreditation is right for your organisation? Here's how the two compare.We invest in People looks at le...
28/10/2026

Wondering which accreditation is right for your organisation? Here's how the two compare.

We invest in People looks at leadership, performance and capability across nine indicators.

We invest in Wellbeing focuses on your culture of health and wellbeing across three indicators.

They’re designed to stand alone - or work together if you want a full view of your people experience.
If you’re unsure which is right for your organisation, we can help you decide.

Learn more about accreditations: https://eu1.hubs.ly/H0yFWDv0

Your best store isn't lucky. It's led better.Ask a multi-site retailer why one location consistently outperforms another...
28/10/2026

Your best store isn't lucky. It's led better.

Ask a multi-site retailer why one location consistently outperforms another, and the answer is rarely footfall or product mix. It's usually the manager on shift.

We surveyed 2,000+ employees and 500+ business leaders for our new whitepaper, The Broken Ladder. A few things we found:

-Only 18% of people without management responsibility see it as aspirational
-82% of new managers step into the role with no formal training (CMI)

Frontline turnover is rarely a pay problem. More often, it's a support problem, and most organisations are still promoting on technical skill alone.

The Broken Ladder is free to download:
https://eu1.hubs.ly/H0yFWRW0

A third of senior leaders admit they avoided speaking up about their own mistakes at work in the last six months. Among ...
27/10/2026

A third of senior leaders admit they avoided speaking up about their own mistakes at work in the last six months. Among employees overall, it was 14%.

That gap is a credibility problem. When openness is a value everyone is asked to live by, but the people with the most power quietly opt out, employees notice.

Trust becomes credible when values are visible in behaviour, especially among those at the top.

The latest in our Trust series, drawn from The Trust Paradox research and explored by Katherine Chapman at the Make Work Better Conference.

Read it here: https://eu1.hubs.ly/H0yVRV80

Trust isn't built by one person. Neither is the conversation about it. And leaders need help sometimes too.If you know s...
26/10/2026

Trust isn't built by one person. Neither is the conversation about it. And leaders need help sometimes too.

If you know someone leading through change, introducing new technology or building a high performing team, Trust: Beyond the Paradox is an event they should consider attending.

Across Belfast, Edinburgh and Liverpool, our expert speakers will explore leadership, digital wellbeing, psychological safety and what it takes to navigate constant change, with practical ideas you can put to work together.

Petra Velzeboer will share how HR leaders can keep their people's confidence through change.

Laura Willis will look at what responsible AI adoption means for the people using it.

Jason Fox will reveal how leaders can build teams that trust one another under pressure.

Secure your tickets:

🎟️ Belfast: https://eu1.hubs.ly/H0zf5W20
🎟️ Edinburgh: https://eu1.hubs.ly/H0zf5Wr0
🎟️ Liverpool: https://eu1.hubs.ly/H0zf5W30

Address

167-169 Great Portland Street, 5th Floor
London
W1W5PF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

0300 303 3033

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