What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

RACQ Bank

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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from RACQ Bank, Insurance Company, 249 Bourbong Street, Bundaberg.

29/10/2026

Here's how to prepare for your move to Bendigo Bank:

👉 Plan ahead and ensure you have access to funds during the migration outage window (12pm, Fri 13 Nov – 8pm, Sun 15 Nov)

👉 Read all communications from RACQ Bank and Bendigo Bank and your Bendigo Bank Changes Booklet/s

👉 Note your new account details and information about activating your new accounts

🔒 Remain scam aware - RACQ Bank and Bendigo Bank will NEVER contact you unexpectedly to ask for your PIN, passwords, or one-time security codes, nor will we ever ask you to transfer funds to a "safe," "holding," or "new" account.

If you have any questions about the transition please visit RACQ Bank in store, phone 1800 637 013 or visit racq.com.au/bank-transaction

07/10/2026

IMPORTANT UPDATE:

👉 Your move to Bendigo Bank will begin at 12pm AEST on Friday 13 November 2026 and will be completed by 8pm AEST on Sunday 15 November 2026.

👉 During this time, you won't be able to access your RACQ Bank accounts, funds or cards or make any transactions.

👉 Please plan ahead to ensure you have funds available to cover expenses during the transition period.

👉 RACQ Bank and Bendigo Bank will NEVER contact you unexpectedly to ask for your PIN, passwords, or one-time security codes, nor will we ever ask you to transfer funds to a "safe," "holding," or "new" account.

If you have any questions about the transition please visit RACQ Bank in store, phone 1800 637 013 or visit racq.com.au/bank-transaction

15/06/2026

ℹ️ RACQ Members – please keep an eye out for an important communication coming from us regarding the transition of our banking services to Bendigo Bank.

⚠️ A quick reminder to stay scam aware. RACQ Bank will never ask you to transfer money or share your password, PIN or one-time passcode.

If you are looking for more information on the transition of our banking services you can visit our information hub here: https://www.racq.com.au/bank-transaction.

27/04/2026

Update for RACQ Bank members: 👇

👉 RACQ is progressing the sale of its retail lending and deposit business to Bendigo Bank, subject to regulatory approvals
👉 There's nothing you need to do right now, other than check your residential and mailing address are up to date
👉 We’re working closely with Bendigo Bank to make the transition as smooth as possible, and we’ll be in touch with you ahead of any changes.

⚠️ A quick reminder to stay scam-aware - RACQ Bank will never ask you to transfer money or share your password, PIN or one-time passcode.

27/01/2026

Please be aware. 👇

Cybercriminals are targeting social media users with age-verification scams. Awareness is your best defense - share this to help others stay secure. 🔒👇

16/01/2026

🚨 🚨
We’re aware of scammers impersonating Bendigo Bank and targeting RACQ Bank members. Remember:
👉 Check all communications — You can verify any message you receive regarding the sale of our banking business to Bendigo Bank at racq.com.au/bank-transaction.
👉Bendigo Bank or RACQ Bank will never ask you to update your details, transfer money, or set up new direct debits by phone, text or email.
👉 If something feels off, contact RACQ immediately and report the scam to ScamWatch.

21/12/2025

🎄Don’t let scammers steal your Christmas cheer! 🎄

The festive season is prime time for scams. Here are some handy reminders:

✅ Tolls: Legitimate providers will never demand urgent payment via a text link. If you get a message asking you to pay immediately, it’s probably a scam. Always check outstanding payments through the official app or website.

✅ Deliveries: Waiting on a parcel? Only use tracking numbers on the courier’s official website. Fake tracking links are a common trick to steal your details and ruin your holiday surprises.

✅ Online Shopping: Stick to trusted retailers and be cautious of deals that seem too good to be true. Unusually low prices or “limited-time” offers on social media can be bait for scams. If it looks like a Christmas miracle, double-check before you click!

✅ Mail Promotions: Be wary of holiday offers promising guaranteed wins or high-value prizes. Check if the promotion is run by a licensed lottery operator in your state. And remember - never pay a fee to collect winnings or a prize.

For more tips head to scamwatch.com.au

Address

249 Bourbong Street
Bundaberg, QLD
4670

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61741316000

Website

http://www.racq.com/

Alerts

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