08/28/2026
The benefits of AI in wealth management will be squandered if the only result is to reduce staff. As AI handles more routine administrative work, the industry has an opportunity to become less labor-intensive behind the scenes and more high-touch in front of the client.
The talented people who already understand the business, but whose jobs have been automated, are an important resource. Giving them more opportunities to interact with clients will prove to be the real benefit of the AI revolution.
Our own Blake Butler explains our view in this article:
Firms that use technology to give clients more access to knowledgeable people, more thoughtful advice will be the big winners of the AI revolution.