07/10/2026
Some of the best businesses start with a leap of faith.
We recently sat down with Josh and Melanie Randall, owners of Gate City Insurance Group, to talk about what it was really like getting started. From leaving a steady job for straight commission, to interviewing for an insurance position while Melanie was in the hospital having their first child, their story is a reminder that building something worthwhile rarely comes easy.
What stood out most to us wasn’t just their story—it was how they treat people.
Insurance can feel overwhelming, but Josh and Melanie have built their business around making it personal. Whether that means sitting down face-to-face, meeting clients in their homes, or simply taking the time to answer every question, they believe helping people understand their options is just as important as the policy itself.
That’s probably why so many of the families they helped years ago are now sending their kids to Gate City Insurance.
If you’re looking for someone who’ll take the confusion out of insurance and genuinely take the time to help, they’re a great place to start.
📍 475 Yellowstone Ave, Suite C, Pocatello, ID
📞 (866) 540-7509