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1 Step Technologies

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Peachtree City, GA
1 Step Technologies

1 Step Technologies provides payment solutions that are easy to use, highly secure and fully compatible with the latest technology.

Serving businesses for 25+ years. Omni-Channel Full Service Payments Company

06/18/2026

Duplicate transactions within the hospitality industry can occur via your customer and/or front desk and back-office operations. Simple steps you can do to ensure capturing a duplicate transaction within the same business day can prevent an upset client if it was their fault.

Within the attached postcard, we outline the causes of duplicate transactions and steps to prevent or capture such early on. Within the same batch, you can void a duplicate transaction rather than dealing with it post batch which complicates matters via refunds.

Take a moment to review. I will provide a video soon to further delve into this and hope it helps your property. As usual any questions get in touch with us .
Regards – Joe

06/18/2026

Sometimes in the heat of a large sale or extremely busy sales day within your store, a simple mistake becomes a costly one. Duplicate transactions occur when a clerk thinks the transaction did not process and resubmits it. This can happen whether your payment system is integrated to the POS or not.

Simple steps even at end of the day, prior to the day’s business batching out can save you against a duplicate transaction that results in an upset customer whom might simply dispute it rather than call you the next day.

In the attached postcard, we offer some steps to help avoid. In the coming week, I will explain this further via video. Any questions as usual, reach out to us .com. Thank you.

06/02/2026

Heading into your busy season? One overlooked habit could cause your processing fees to spike.

One of the most common (and costly) mistakes we see is leaving transactions unsettled. If you don't batch out daily, your transactions can be downgraded, and downgrades mean higher processing rates.

Batch out at the end of each day to keep transactions qualified while protecting your margins!

Small habit. Real savings. Questions about your current rates? Let's talk.

05/22/2026

Setting aside educational posts and want to take a moment to share a personal note.

This coming Monday, the annual Murph workout is done across a majority of the CrossFit gyms around the world. If you watched Lone Survivor, Michael Murphy lost his life so he could get a clear signal for backup.

I cannot think of a better way to honor him and all others that lost their lives defending the United States. This has nothing to do with politics, so please do not misunderstand my post. This has to do with honoring those that served our great nation and lost their lives doing such. Again - put politics aside please.

This coming Memorial Day will mark the 12th straight year of doing the Murph Workout.

05/21/2026

Over the last 4-6 weeks, I have posted the 3 top chargeback reasons jewelers experience today. In this video, I recap the 3 reasons;

• Item Not As Described
• Item Not Received
• Unauthorized Transaction

The key here – make some adjustments, can reduce your chargebacks. Have the details buttoned up when chargebacks come in, your rebuttal can win back which only makes financial sense. Do nothing, write them off, that does not make sense.

As I echo in the video, some cardholders like to game the system. Unfortunately, not something law enforcement tackles, yet if they came into your store and stole, that is a crime.

05/21/2026

Over the last 4-6 weeks, I have posted the 3 top chargeback reasons hospitality businesses experience today. In this video, I recap the 3 reasons. The key here – make some adjustments, can reduce your chargebacks. Have the details buttoned up when chargebacks come in, your rebuttal can win back which only makes financial sense. Do nothing, write them off, that does not make sense.

Remember, some cardholders like to game the system. Do not let them take dollars away from you.

05/07/2026

It is our pleasure to announce that the Marywood Retreat & Conference Center Events is now part of the 1 Step journey!

Nestled along the St. Johns River on 100 breathtaking acres, Marywood is a premier destination for weddings, special events, corporate retreats, and spiritual gatherings; where stunning riverfront views, timeless oak-canopied grounds, and genuine hospitality create an experience unlike any other.

We are honored to support such a special place and can't wait to help them continue doing what they do best. We are proud to be part of their story.

04/23/2026

The attached video will describe into greater detail the 3rd most common chargeback hospitality businesses see today – credit not processed. The steps I have outlined in this video will help you reduce such oversights from occurring and reducing these types of chargebacks. At end of day, each chargeback successfully defended or prevented, means bottom line funds staying within your property.

04/23/2026

The attached video will describe into greater detail the 3rd most common chargeback jewelers see today – Unauthorized Transaction. The tips I provide will help you reduce such from occurring. Hope this video provides some useful educational tips.

04/15/2026

Continuing our series on the most common chargebacks experienced by hospitality properties, we turn our focus to #3 — Credit Not Processed.

The good news? This is one of the most preventable chargeback types. A few simple, consistent steps — communicated clearly at online or phone booking, confirmed to the guest shortly thereafter, and reinforced at both check-in and check-out — can significantly reduce how often this dispute occurs at your property.

In the attached postcard, I walk through those steps, and in the following week I will post a video that dives deeper into each one.

My hope is that this chargeback series continues to be a practical resource for your property — helping you reduce disputes, strengthen your processes, and protect your revenue.

As always, if you have any questions or would like to learn more about how we can help, don't hesitate to reach out to us at 1 Step Technologies. We are here to help. Thanks. Joe Radest

Address

125 Governors Square
Peachtree City, GA
30269

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

https://linktr.ee/1steptechnologies

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