08/27/2026
RETENTION IS KEY π
I hadn't spoken to this client since last AEP. My FMO did a retention mailer for me.
Then this text came in: "When I got the flyer it reminded me I should reach out and say hi."
Every touchpoint matters. In Medicare, every little thing helps you stay top of mind.
This kind of support is priceless. If your FMO offers mailers β take advantage and implement it CONSISTENTLY.
Don't just enroll. RETAIN.
Roxanne Gonzalez | Gonzalez Stronghold
Independent Licensed Insurance Agent
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