Eberl Claims Service

06/02/2026

𝐖𝐡𝐞𝐧 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬, 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐝𝐨𝐰𝐧𝐬𝐭𝐫𝐞𝐚𝐦 𝐠𝐞𝐭𝐬 𝐞𝐚𝐬𝐢𝐞𝐫.

For carriers, that means fewer delays, fewer questions, and more confidence in how claims are handled, especially on complex losses.

As Nick Berger shares, the real impact isn’t just speed in the field. It’s how better documentation, powered by tools like 𝐃𝐨𝐜𝐮𝐒𝐤𝐞𝐭𝐜𝐡, supports 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲, 𝐯𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲, and 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬 across the entire claim lifecycle.

𝗖𝗹𝗲𝗮𝗿𝗲𝗿 𝗳𝗶𝗹𝗲𝘀.
𝗙𝗮𝘀𝘁𝗲𝗿 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗺𝗮𝗸𝗶𝗻𝗴.
𝗠𝗼𝗿𝗲 𝗰𝗼𝗻𝘁𝗿𝗼𝗹 𝗮𝘁 𝘀𝗰𝗮𝗹𝗲.

Take a look at how this approach is helping carriers manage large losses more effectively.
https://na2.hubs.ly/H05kmWD0

When documentation improves, everything downstream gets easier.Fo...

06/01/2026

The strongest inspection models are not drone-only or ladder-only.

They use triage to route each claim to the right approach based on roof height, pitch, material, access, safety, storm conditions, and workflow needs.
That kind of flexibility can help carriers control LAE, expand CAT capacity, and give adjusters better documentation to work from.

See how Eberl approaches inspection workflow design: https://na2.hubs.ly/H05zlPh0

05/28/2026

𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐥𝐨𝐧𝐞 𝐝𝐨𝐞𝐬𝐧’𝐭 𝐬𝐨𝐥𝐯𝐞 𝐜𝐥𝐚𝐢𝐦𝐬. 𝐈𝐭’𝐬 𝐡𝐨𝐰 𝐲𝐨𝐮 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐢𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐚𝐧𝐝 𝐩𝐞𝐨𝐩𝐥𝐞.

As catastrophe activity continues to evolve, carriers are looking for ways to improve responsiveness without sacrificing accuracy, visibility, or consistency across the claim lifecycle.

That’s where tools like 𝐋𝐢𝐯𝐞𝐠𝐞𝐧𝐢𝐜 are creating real operational impact.

By combining real-time visual collaboration technology with experienced claims resources, Eberl is helping carriers accelerate documentation, support remote workflows, and improve responsiveness during high-volume events.

As Ed Kenny shares, the value isn’t just faster information capture. It’s creating more accurate and efficient outcomes across the claims lifecycle.

And as Jeff Burton highlights, technology like Livegenic also helps expand remote opportunities for adjusters while allowing teams to scale quickly when CAT events occur.

𝗙𝗮𝘀𝘁𝗲𝗿 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲.
𝗕𝗲𝘁𝘁𝗲𝗿 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆.
𝗦𝗺𝗮𝗿𝘁𝗲𝗿 𝗰𝗹𝗮𝗶𝗺𝘀 𝘀𝘂𝗽𝗽𝗼𝗿𝘁.

Take a look at how Eberl and Livegenic are helping carriers adapt to the evolving demands of catastrophe response.

05/27/2026

𝐄𝐛𝐞𝐫𝐥 𝐢𝐬 𝐩𝐫𝐨𝐮𝐝 𝐭𝐨 𝐬𝐩𝐨𝐧𝐬𝐨𝐫 𝐭𝐡𝐞 𝟐𝟎𝟐𝟔 𝐂𝐎 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧 𝐅𝐚𝐦𝐢𝐥𝐲 𝐂𝐡𝐚𝐫𝐢𝐭𝐲 𝐆𝐨𝐥𝐟 𝐓𝐨𝐮𝐫𝐧𝐚𝐦𝐞𝐧𝐭 ⛳

Our team is looking forward to joining others across the insurance and claims community at Red Hawk Ridge Golf Course in Castle Rock, Colorado for a day of networking, connection, and giving back.

This year’s tournament supports 𝐄𝐂𝐂𝐎, a nonprofit organization providing emergency outreach and support services to individuals and families throughout Elbert County.

Representing Eberl at this year’s event:
• Mark Cooke
• Chris Cowan
• Laura Mattleman
• Eddie Valle

If you’ll be attending, we’d love to connect.

If you’re not able to golf but would still like to support ECCO, you can donate here:
https://na2.hubs.ly/H05KVb10

05/26/2026

𝐄𝐛𝐞𝐫𝐥 𝐢𝐬 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫𝐰𝐚𝐫𝐝 𝐭𝐨 𝐬𝐩𝐨𝐧𝐬𝐨𝐫𝐢𝐧𝐠 & 𝐞𝐱𝐡𝐢𝐛𝐢𝐭𝐢𝐧𝐠 𝐚𝐭 𝐭𝐡𝐞 𝐀𝐏𝐂𝐈𝐀 𝐅𝐥𝐨𝐨𝐝, 𝐖𝐢𝐧𝐝 & 𝐅𝐢𝐫𝐞 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞 🌪️

Mike Randolph and Steve Backman will be representing Eberl as we connect with carriers and industry leaders around the evolving challenges shaping catastrophe response and flood claims operations.

As flood events continue to increase in complexity and scale, carriers are looking for partners who can deliver faster, more accurate outcomes while maintaining consistency, compliance, and operational control under pressure.

At Eberl, our 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐟𝐥𝐨𝐨𝐝 𝐜𝐥𝐚𝐢𝐦𝐬 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 support both 𝐍𝐅𝐈𝐏 𝐚𝐧𝐝 𝐩𝐫𝐢𝐯𝐚𝐭𝐞 𝐟𝐥𝐨𝐨𝐝 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬, helping drive faster resolution, scalable catastrophe response, and more confident claim outcomes.

From catastrophe events to localized flood losses, we’re proud to help carriers respond quickly while managing complexity with greater speed, accuracy, and consistency.

If you’ll be attending, Mike and Steve would love to connect.

05/25/2026

𝐓𝐡𝐢𝐬 𝐌𝐞𝐦𝐨𝐫𝐢𝐚𝐥 𝐃𝐚𝐲, 𝐰𝐞 𝐡𝐨𝐧𝐨𝐫 𝐚𝐧𝐝 𝐫𝐞𝐦𝐞𝐦𝐛𝐞𝐫 𝐭𝐡𝐨𝐬𝐞 𝐰𝐡𝐨 𝐠𝐚𝐯𝐞 𝐭𝐡𝐞𝐢𝐫 𝐥𝐢𝐯𝐞𝐬 𝐢𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐨𝐮𝐫 𝐜𝐨𝐮𝐧𝐭𝐫𝐲.

We recognize the sacrifice behind that service and the lasting impact it has on families, communities, and the country as a whole.

At Eberl, we take a moment to reflect and express our gratitude.

05/21/2026

What happens when you match the inspection method to the claim?

A steep tile roof may call for drone capture. A simple accessible roof may be better suited to a ladder-assisted inspection. The goal is not to force every loss into one workflow. It is to use the method that delivers the best documentation, safest access, and fastest defensible decision.

Read more: https://na2.hubs.ly/H05zl8c0

05/20/2026

88% of homeowners surveyed say they see at least one benefit from aerial imagery in insurance.
That’s a strong signal - but it also raises an important point.

Recognition alone isn’t what drives better claim experiences. The real impact comes from how that imagery is used - through clear inspection strategies, consistent documentation, and workflows that support accurate, timely decisions.

See how hybrid inspection models help carriers turn that potential into better claim outcomes: https://na2.hubs.ly/H05zlcB0

Source: Insurance Research Council / Insurance Information Institute

05/19/2026

A 25% faster claim cycle does not come from technology alone. It comes from routing each loss to the right inspection method.

At Eberl, we use a flexible model that can combine drone inspection services, onsite ladder-assisted inspections, AI-supported review, and adjuster oversight based on the needs of the claim.

See how the right inspection workflow can reduce cycle time, improve documentation, and support better claim outcomes: https://na2.hubs.ly/H05zkhT0

05/18/2026

𝐋𝐚𝐫𝐠𝐞 𝐥𝐨𝐬𝐬 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐝𝐨𝐞𝐬𝐧’𝐭 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐝𝐚𝐲𝐬 𝐭𝐨 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞.

In a recent tornado-damaged school loss, our team captured a full documentation file in 𝐣𝐮𝐬𝐭 𝟑 𝐡𝐨𝐮𝐫𝐬, compared to more than 30 hours for a similar loss in the past.

That shift isn’t just about speed. It’s about delivering 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞, 𝐟𝐢𝐥𝐞-𝐫𝐞𝐚𝐝𝐲 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 that helps claims move forward without delays or rework.

By leveraging tools like 𝐃𝐨𝐜𝐮𝐒𝐤𝐞𝐭𝐜𝐡, our teams are able to capture more accurate, comprehensive data in the field, reducing back-and-forth and improving confidence in the file from the start.

As Reggie Craig shares in this video, having the right tools in place changes how adjusters work and how claims progress.

𝗙𝗮𝘀𝘁𝗲𝗿 𝗳𝗶𝗹𝗲 𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻.
𝗟𝗲𝘀𝘀 𝗿𝗲𝘄𝗼𝗿𝗸.
𝗕𝗲𝘁𝘁𝗲𝗿 𝗰𝗹𝗮𝗶𝗺 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀.

Take a look at how our team is approaching large loss documentation in the field.
https://na2.hubs.ly/H05kmSx0

Large loss documentation doesn’t have to take days to complete.In a recent tornado-damaged school loss, the Eberl team captured a full documentation file in ...