06/25/2026
How do carriers scale claims capacity during CAT events - without sacrificing quality?
It’s one of the most consistent challenges we hear across the industry.
During large-scale events, increasing capacity is only part of the equation. Maintaining consistency across inspections, estimates, and overall claim handling becomes just as critical.
We’re seeing a shift toward more structured, integrated approaches that combine experienced field resources, technology-enabled inspections, and coordinated workflows across the claim lifecycle.
The goal isn’t just to deploy more adjusters; it’s to ensure claims are handled efficiently, consistently, and in line with carrier expectations, even at scale.
For a deeper look at how this approach is evolving across CAT response, we share more here: https://na2.hubs.ly/H05_F-t0