Medicare Answers Now

10/16/2026

A special message to our very own Amanda Brewton!

10/15/2026

If you haven’t done the prep by now, there’s not much we can do to help you. But to the agents that put in the work, we’re ready to march with you into battle.

DON'T BE AFRAID TO REACH OUT! We’d much rather have you ask questions than just try to wing it. We’re dealing with people’s livelihood, and they deserve the same care and attention that you would want for yourself or your loved ones.

Show up prepared. Stay sharp. Serve people well.

Happy AEP.

216-499-1600
[email protected]

10/13/2026

10/07/2026

NABIP Northeast Ohio members, have you thought about attending CAP Conference but haven’t made the jump yet? Here’s your opportunity.

The Clayton W. Rooy CAP Conference Scholarship was created to help eligible members attend their first CAP Conference while honoring Clayton’s lifetime commitment to our association and this profession.

I talk ALL THE TIME about getting involved and making sure our industry has a voice. Advocacy doesn’t happen from the sidelines. You have to show up, learn how the process works, build relationships, and be willing to be part of the conversations that affect our businesses and the people we serve.

Applications are due October 15, 2026, by 11:59 p.m.

Check the eligibility requirements and head over to the NABIP Northeast Ohio website to apply: https://nabipneohio.starchapter.com/form.php?form_id=17&c=1

You keep asking how to get involved. Here’s a really good place to start.

10/05/2026

This is what getting ready for AEP looks like. Questions on the table. Agents learning together. Time spent getting the details right.

Thank you to Lisa Perren with Anthem for joining us at the Medicare Answers Now office to walk through MyCare Ohio and Special Needs Plans, answer questions, and help our agents work through the situations they’re seeing in the field.

With AEP around the corner, being able to ask follow-up questions and talk through challenging cases is crucial. That’s how we turn product education into practical knowledge agents can use when sitting across from a client.

Thank you to the agents who took time to join us and invest in their preparation. Keep asking questions. Keep using your resources. Your clients are counting on you, and your MAN team is here to support you.

10/01/2026

Agents, you’ve spent months getting ready for this. Certifications. Product trainings. Carrier updates. ANOCs. Spreadsheets. Probably more webinars than you ever wanted to sit through.

Now it’s time to put all of that work to use.

Starting today, you can begin talking with your clients about their 2027 Medicare Advantage and Part D plan options. You’ve done the homework. Hopefully, you have your product spreadsheet built, your top plans identified for reference, and your outreach organized so you have a clear picture of which clients may be dealing with SARs, D-SNP changes, plan exits, and other major changes in their market.

All of that preparation matters because this is where the real work starts. CMS has already talked about the number of plans leaving the market. That means this is not the year to assume your clients are fine simply because they liked their plan last year. Take the time to have the conversation and find out what has changed.

Do they have new doctors? New medications? Different health needs? Is their budget tighter? Are they utilizing the benefits they currently have? Do those benefits still make sense for how they actually receive care?

Your job is not just to read benefits off a page. Your job is to help someone understand what those benefits mean for THEIR healthcare, THEIR doctors, THEIR medications, and THEIR wallet.

You’ve spent months preparing for this part. Use the next two weeks wisely, take care of your clients, and most of all, remember to breathe, eat, and drink.

We are here for you!

09/29/2026

AEP is almost here, and today we got to do one of my favorite things before the madness officially begins: get everyone together, eat some good food, laugh, and celebrate the people who make all of this possible.

The next few months will be BUSY. There will be long days, nonstop questions, unexpected problems, and probably a few moments where we all wonder what day it is. But looking around the room today was a reminder of why we do it and, more importantly, WHO we get to do it with.

To our agents, THANK YOU. Thank you for trusting us, for showing up, for continuing to learn, and for taking care of the people who trust YOU with some pretty important decisions. And to my team behind the scenes, thank you for everything you do to make sure our agents have someone to call, somewhere to turn, and the support they need when things get crazy.

New season. New opportunities. Same goal: take damn good care of people and help each other succeed.
Now let’s go have one hell of an AEP!