NCO Europe

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NCO Europe Innovative customer and financial services designed around your business. Powered by people. Driven by technology.

Sometimes, the best recognition comes directly from the people we serve. 💬A kind word.A thank you.A moment taken to reco...
16/10/2026

Sometimes, the best recognition comes directly from the people we serve. 💬

A kind word.
A thank you.
A moment taken to recognise someone who made a difficult situation a little easier.

Our customers recently shared their experiences with members of our team, recognising their patience, empathy, knowledge and willingness to go the extra mile.

Swipe through to hear their words. →

To every colleague behind these experiences: thank you for making a difference, one conversation at a time.

We're proud to announce the promotion of Tailap Bhatt to Operations Director at NCO Europe .Over the past 20 years, Tail...
14/10/2026

We're proud to announce the promotion of Tailap Bhatt to Operations Director at NCO Europe .

Over the past 20 years, Tailap has played an integral role in our growth, building a career defined by dedication, leadership and operational excellence.

Congratulations on this well-deserved achievement.

Exciting news! NCO Europe is a 2026 finalist for CX Leader of the Year at the Five 9 New Era of CX Awards.This category ...
09/10/2026

Exciting news! NCO Europe is a 2026 finalist for CX Leader of the Year at the Five 9 New Era of CX Awards.

This category celebrates organisations and leaders blending CX excellence with social impact, using the Five9 Intelligent CX Platform to pair AI with a human touch, navigate data and regulatory challenges, and make a meaningful impact on customer and employee experiences.

Thank you to Five 9 for recognising NCO Europe and to Opus for their tremendous partnership, collaboration and commitment in helping us reach this milestone. This recognition is a reflection of the people behind our customer operations and the collective effort that goes into delivering great customer experiences.

Black History Month is an opportunity to recognise the heritage, experiences and contributions that continue to shape ou...
07/10/2026

Black History Month is an opportunity to recognise the heritage, experiences and contributions that continue to shape our communities.

At NCO Europe, we value the different perspectives our people bring to how we work, collaborate and support our customers. These perspectives strengthen our culture, broaden our thinking and help us grow together.

This Black History Month, we recognise heritage, celebrate contributions and reflect on the value of a more inclusive workplace.

Great customer service goes beyond translation. It’s about understanding the people behind every conversation.At NCO Eur...
29/09/2026

Great customer service goes beyond translation. It’s about understanding the people behind every conversation.

At NCO Europe, we combine multilingual support with cultural understanding and market knowledge to create meaningful customer connections across markets.

Because every conversation deserves to be understood.

[ Customer Service, Multilingual Support, Cultural Understanding, Customer Connections, Market Knowledge, Customer Experience, Communication Across Markets ]

Sustainability isn't just about setting targets. It's about changing how we work. From moving communications from physic...
28/08/2026

Sustainability isn't just about setting targets. It's about changing how we work.

From moving communications from physical to digital, to rethinking our office footprint, going paperless and reducing our physical servers, we've been making practical changes to reduce our environmental impact.

And the progress is measurable:
🌱 44% reduction in total emissions since our 2022 baseline.
📬 69% reduction in upstream transportation emissions .
🏢 62.5% reduction in our on-site facility footprint

There's more to do, but meaningful progress starts with the changes we make every day.

Discover more about NCO Europe's sustainability journey via the link in bio.

This International Dog Day, we’re celebrating the four-legged companions who are part of our colleagues’ everyday lives....
26/08/2026

This International Dog Day, we’re celebrating the four-legged companions who are part of our colleagues’ everyday lives. 🐾

From navigating the Monday blues and taking a break between meetings to keeping a close eye on the important things and never missing lunch, our NCO Europe doggos certainly know how to balance work and life.

Here’s a look at some of the furry faces behind the NCO Europe team. 💙

Happy International Dog Day from all of us at NCO Europe! 🐾

Real impact is measured by the lives we help shape.Through our partnership with PNE Community and Education Trust, we're...
12/08/2026

Real impact is measured by the lives we help shape.

Through our partnership with PNE Community and Education Trust, we're supporting the Voice Against Reoffending programme to ensure more young people can access guidance, education and positive opportunities before they reach a point of crisis.

The programme's midpoint results already demonstrate the value of early intervention, generating £278,932 in social value across crime reduction, mental health, social integration and personal development.

As we continue supporting the next 13 cohorts, we're proud to contribute to stronger communities and brighter futures.

United by football. Connected by community.Our World Cup celebrations brought colleagues together through food, culture,...
05/08/2026

United by football. Connected by community.

Our World Cup celebrations brought colleagues together through food, culture, friendly competition and fundraising.

From our Jacob's Join and team activities to learning about different nations and traditions, it was a great opportunity to connect with colleagues across the business.

Together we donated £2 for every goal scored throughout the tournament & raised £616,

Thank you to everyone who got involved and helped make it such a memorable few weeks. 💙

Different people. Different ways to recharge. One stronger team. 💙This International Self-Care Day, we're celebrating th...
23/07/2026

Different people. Different ways to recharge. One stronger team. 💙

This International Self-Care Day, we're celebrating the activities that help our colleagues recharge, refocus and return to work at their best.

At NCO Europe, we believe that supporting wellbeing helps create a positive workplace, strengthens collaboration and enables our people to deliver the best outcomes for our customers.

Happy International Self-Care Day.

Address

New City House 57-63 Ringway
Preston
PR11AF

Opening Hours

Monday 7am - 8pm
Tuesday 7am - 8pm
Wednesday 7am - 8pm
Thursday 7am - 8pm
Friday 7am - 8pm
Saturday 7am - 3pm
Sunday 7am - 3pm

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