NCO Europe

NCO Europe Innovative customer and financial services designed around your business. Powered by people. Driven by technology.

Sustainability isn't just about setting targets. It's about changing how we work. From moving communications from physic...
28/08/2026

Sustainability isn't just about setting targets. It's about changing how we work.

From moving communications from physical to digital, to rethinking our office footprint, going paperless and reducing our physical servers, we've been making practical changes to reduce our environmental impact.

And the progress is measurable:
🌱 44% reduction in total emissions since our 2022 baseline.
📬 69% reduction in upstream transportation emissions .
🏢 62.5% reduction in our on-site facility footprint

There's more to do, but meaningful progress starts with the changes we make every day.

Discover more about NCO Europe's sustainability journey via the link in bio.

This International Dog Day, we’re celebrating the four-legged companions who are part of our colleagues’ everyday lives....
26/08/2026

This International Dog Day, we’re celebrating the four-legged companions who are part of our colleagues’ everyday lives. 🐾

From navigating the Monday blues and taking a break between meetings to keeping a close eye on the important things and never missing lunch, our NCO Europe doggos certainly know how to balance work and life.

Here’s a look at some of the furry faces behind the NCO Europe team. 💙

Happy International Dog Day from all of us at NCO Europe! 🐾

Real impact is measured by the lives we help shape.Through our partnership with PNE Community and Education Trust, we're...
12/08/2026

Real impact is measured by the lives we help shape.

Through our partnership with PNE Community and Education Trust, we're supporting the Voice Against Reoffending programme to ensure more young people can access guidance, education and positive opportunities before they reach a point of crisis.

The programme's midpoint results already demonstrate the value of early intervention, generating £278,932 in social value across crime reduction, mental health, social integration and personal development.

As we continue supporting the next 13 cohorts, we're proud to contribute to stronger communities and brighter futures.

United by football. Connected by community.Our World Cup celebrations brought colleagues together through food, culture,...
05/08/2026

United by football. Connected by community.

Our World Cup celebrations brought colleagues together through food, culture, friendly competition and fundraising.

From our Jacob's Join and team activities to learning about different nations and traditions, it was a great opportunity to connect with colleagues across the business.

Together we donated £2 for every goal scored throughout the tournament & raised £616,

Thank you to everyone who got involved and helped make it such a memorable few weeks. 💙

Different people. Different ways to recharge. One stronger team. 💙This International Self-Care Day, we're celebrating th...
23/07/2026

Different people. Different ways to recharge. One stronger team. 💙

This International Self-Care Day, we're celebrating the activities that help our colleagues recharge, refocus and return to work at their best.

At NCO Europe, we believe that supporting wellbeing helps create a positive workplace, strengthens collaboration and enables our people to deliver the best outcomes for our customers.

Happy International Self-Care Day.

NCO Europe is pleased to be a part of the Government Commercial Agency (GCA) RM6295 framework for Citizen Services.As pa...
13/07/2026

NCO Europe is pleased to be a part of the Government Commercial Agency (GCA) RM6295 framework for Citizen Services.

As part of an exclusive panel of suppliers, this inclusion reflects our operational capability, governance standards, and proven experience in delivering secure, scalable customer and citizen services.

With over 25 years of contact centre and customer operations expertise, we support organisations through flexible delivery models, robust compliance frameworks, structured training programmes, and high-quality service delivery.

We look forward to continuing to support public sector organisations with trusted customer operations at scale.

More than 23 years of dedication. One remarkable journey.Today, we're celebrating Saj Hussain and everything he has cont...
30/06/2026

More than 23 years of dedication. One remarkable journey.

Today, we're celebrating Saj Hussain and everything he has contributed to NCO Europe over the past two decades.

Through his professionalism, commitment and leadership, Saj has made a lasting impact on our colleagues, our clients and our business.

As our CEO, Sonya Bilsborough, shared:
"Thank you for your loyalty, dedication, work ethic, and friendship. I have no doubt your next chapter will be everything you truly deserve."

As Saj begins a new chapter filled with new adventures, we wish you every success and happiness for everything that lies ahead.

This World Environment Day, we're reminded that meaningful change starts with the choices we make every day.From small h...
05/06/2026

This World Environment Day, we're reminded that meaningful change starts with the choices we make every day.

From small habits to collective action, every step contributes towards a more sustainable future.
Together, we can create lasting impact for our communities, our workplace, and the world around us.

🌍 Small actions. Shared responsibility. Real impact.

After 40 years of innovation, problem-solving, and helping businesses navigate change, it's time for a new adventure.Tod...
03/06/2026

After 40 years of innovation, problem-solving, and helping businesses navigate change, it's time for a new adventure.

Today, we're celebrating Alec Brown and an incredible career that has left a lasting mark on NCO Europe and everyone who has had the opportunity to work alongside him.

From leading transformation to inspiring those around him, Alec's impact goes far beyond technology.
Thank you for the guidance, dedication, and countless contributions over the years.

Here's to new experiences, well-deserved moments of relaxation, and an exciting chapter ahead. 💙

Happy Retirement, Alec!

This Pride Month, we celebrate the importance of creating a workplace where everyone feels respected, supported, and emp...
01/06/2026

This Pride Month, we celebrate the importance of creating a workplace where everyone feels respected, supported, and empowered to be themselves. 🌈

At NCO Europe, fostering an inclusive culture built on authenticity, belonging, and equal opportunity remains at the heart of who we are.

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New City House 57-63 Ringway
Preston
PR11AF

Opening Hours

Monday 7am - 8pm
Tuesday 7am - 8pm
Wednesday 7am - 8pm
Thursday 7am - 8pm
Friday 7am - 8pm
Saturday 7am - 3pm
Sunday 7am - 3pm

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