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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Mapp's Mortgage & Insurance Ltd

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Mapp's Mortgage & Insurance Ltd

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Established in 1990 - Family run firm and Winner of Natwest Local Hero ‘Best Firm, North East’ Mapp's Mortgage & Insurance Services

30/10/2026

🎃👻 Happy (Early) Halloween from Walter & Mapps Mortgage and Insurance! 👻🎃

Our office will be closed tomorrow on Halloween so our team can go out and get their ghoul on, but we wanted to wish you a spooktacular weekend before we head out! 🧙‍♀️✨

Are high rates and spooky coverage options keeping you up at night? Don’t let the market witch you a bad hand—we are here to take the fright out of your finances!

Whether you are looking to buy a new home (even if it’s a little haunted), refinance your current castle, or ensure your loved ones are protected from any real-life ghouls, we promise no tricks—just sweet, sweet treats! 🍫🏡

Our team is dead-icated to finding you the absolute best rates and coverage. Have a safe, fun, and candy-filled Halloween weekend, everyone! 🕷️🕸️

🏠 Franken-tips to Protect Your Castle This Weekend:

• Ghoulish Lights: Keep walkways bright and clear so trick-or-treaters don't take a scary tumble.

• No Wicked Flames: Use battery-powered LEDs in your jack-o'-lanterns to keep fire hazards at bay.

• Furry Phantoms: Keep your pets safe and sound inside so they don't get spooked by the doorbell!

26/10/2026

Happy Monday everyone! 🐾

After the absolute chaos of the weekend storms, we are finally enjoying the calm. The high winds have died down, the rain has stopped, and our Chief Morale Officer, Walter, is currently demonstrating the ultimate level of post-storm recovery.

As you can see, he has taken "sheltering in place" to a whole new level. He’s currently about to be deep in a high-stakes, strategic nap to recover from the exhaustion of bark-monitoring the wind. 😴

The weekend weather might have tried to blow the roof off, but your finances don’t have to be up in the air. While Walter handles the heavy lifting of snoring under his desk, the human team at Mapps Mortgage & Insurance are bright-eyed, fully caffeinated, and ready to help you navigate the calm.

Whether the weekend's gusts made you realize your home insurance needs an upgrade, or you’re looking for a mortgage rate so steady it won't budge an inch, we’ve got you covered.

Drop us a message or give the office a call today. We promise our customer service is excellent—even if our CMO is completely sleeping on the job! 📞🏠

23/10/2026

Storm warning? Walter has his wellies on, his brolly at the ready, and the Mapps Mortgage & Insurance team is officially on storm patrol! 🌧️👢

With some heavy weather heading our way this weekend, we want to make sure everyone stays safe, dry, and strictly indoors (where the snacks are).

Before the wind and rain properly kick off, here is Walter’s quick checklist to keep your home secure:

• Tie it down: If it lives in your garden and isn’t bolted to the earth, it’s now a missile. Secure the patio chairs and trampolines!

• Clear the gutters: Avoid a DIY indoor swimming pool by making sure your drains are actually draining.

• Prep the power-cut kit: Torches, batteries, and snacks that don't require a microwave.

• Know your cover: It’s always a good idea to know right where your home insurance policy is, just in case.

Avoid any unnecessary travel, stay cozy, and let Walter handle the puddle-splashing. If you ever want to chat about protecting your property—or just want to compare wellington boot styles—we are always here to help.

Stay safe and dry out there!

20/10/2026

Happy National New Friends Day from all of us at Mapp's Mortgage & Insurance!

They say a stranger is just a friend you haven't met yet, and here at our office in Crook, we love turning clients into lifelong friends.

Navigating the world of mortgages, remortgages, and insurance can feel overwhelming, but it is always easier when you have someone you trust in your corner.

For over 30 years, our family-run team has been helping our neighbours across County Durham secure their dream homes and protect what matters most.

If you are new to the area, or if you are looking to take your first steps onto the property ladder, we would love to get to know you. Pop by our office on East Bridge Street for a friendly, jargon-free chat about your financial goals.

Our official Chief Morale Officer and Head of Bark-gage, Walter, is on standby at the front door. He is particularly fond of making new friends, especially if those new friends happen to have a biscuit or two to share.

Give Peter, Vivienne, and the team a call at 01388 766300 or drop us a message to book your free consultation. Let's build a secure future together.

09/10/2026

🐾 ALERT: CRITICAL OFFICE UPDATE FROM WALTER 🚨🍕🍺

Stop what you are doing!!!! I, Walter (Head of Office Morale & Professional Crumb Catcher), have just discovered that today is International B**r and Pizza Day. This is not a drill!!!!

I am currently on high alert at Mapps Mortgages & Insurance, staring intently at the front door waiting for the delivery driver. I have already volunteered my services as the official Quality Control Officer for all leftover crusts, and I am highly motivated to sniff out whoever ordered the garlic bread. 🐶🔍

The humans are trying to stay focused on finding the best whole-of-market mortgage and insurance deals, but frankly, my intense tail-wagging is making it very hard for them to concentrate. 🏠✨

If you need expert financial advice today—or if you want to smuggle a slice of pepperoni into our Crook office past management—give us a shout!

📞 01388 766300
🌐 mapps.org.uk

Have a fantastic weekend, everyone! Crusts out for Walter! 🍕👇

**r

08/10/2026

🐾 📊 THE CHIEF MORALE OFFICER HAS SPOKEN! 📊 🐾

Happy Thursday, everyone! Walter here. 🐕

The humans in the office told me that today is National Depression Screening Day, which is all about checking in on mental health and making sure you have the right support system. 🫶

Naturally, I took this very seriously. I spent the morning doing routine mental health checks on the team by resting my heavy chin on their knees and making sure they share their crisps. 🦴

But it got me thinking... financial stress is a massive weight on your mind. Dealing with confusing mortgage rates or trying to figure out if your family is properly protected with life insurance can leave you feeling completely overwhelmed. 🤯

That’s where the human team at Mapps comes in! While I handle the critical, high-level corporate tasks (napping under Peter and Vivienne's desks), the rest of the crew are grinding away to give you total peace of mind:

🏡 Whole-of-Market Mortgages: We look at every deal out there to secure your dream home without the stress.
🛡️ Tailored Insurance Protection: Life, critical illness, and home insurance to keep your family completely weather-proof.
✨ Stress-Free Advice: No confusing jargon, no pushy sales pitch—just family-run, friendly service right here in Crook.

Don’t carry the stress on your own shoulders. Let us do the heavy lifting!

Give the office a buzz today on 01388 766300 📞 or pop in to 12 East Bridge Street to book your free consultation. (Bring biscuits and I might even let you pet me).

🐾

06/10/2026

Proud colleague moment! 🌟 I am absolutely thrilled to share this fantastic client review for Carey
Dealing with a challenging case is never easy, but Carey’s dedication, expertise, and relentless hard work truly shine through here:

"Carey was an excellent mortgage adviser. She provided all the relevant advice and kept me regularly informed throughout the process, with communication that was always clear and concise.
What really stood out to me was the hard work and effort Carey put into helping me secure another mortgage and finding the appropriate mortgage lender for my circumstances. My case was quite challenging, but Carey went above and beyond to find a suitable lender and guide me through the process. I would highly recommend Carey to anyone looking for a knowledgeable, professional and hardworking mortgage adviser."

02/10/2026

Good Morning and Happy Friyayyyyyyyy!! Walter here—resident Chief Morale Officer. 🐶💼

🐾 Big news from the boss! Let’s give a huge Mapps welcome to our newest team member! 🐾

I am absolutely thrilled to officially welcome Gini, our new Business Admin Apprentice, to the Mapps family!

Gini joined us recently, and let me tell you, she has already earned my official stamp of approval. She has settled in perfectly, and she is already an incredibly important part of the pack.

Not only is she mastering new systems and helping keep the office organized, but she also gives amazing belly rubs and hasn't missed a single treat time. Her enthusiasm is fantastic, and she's making office life even happier than usual. 🦴✨

It’s so great to have you with us, Gini—we can’t wait to watch you grow and thrive in your career here (and keep me company, of course)!

Please join me and the rest of the team in giving Gini a warm welcome in the comments below! 👇

🐾 – Walter 🐕

01/10/2026

IMPORTANT OFFICE UPDATE: Humans, step aside. Walter here—Head of Security, Chief Morale Officer, and the only "Bark-gage" Advisor at Mapp's Mortgage & Insurance Ltd who works for treats. 🐾💼

I’ve just looked at the office calendar and realized today is National Black Dog Day! As a very handsome black Labrador, I am highly emotional about this. 🖤

My human colleagues tell me this day is meant to raise awareness for rescue dogs and remind everyone that black dogs are just as lovable, loyal, and capable of sleeping through 90% of team meetings as any other pup.

But since I’m officially 56 in dog years and finally old enough to understand the interest rate market, I also view today as a celebration of excellent coverage. 📈 Just like my beautiful sleek coat, a top-tier mortgage or home insurance policy should protect you perfectly from head to paw.

If your current home loan or insurance premium is making you howl with frustration, let my human team fetch you a better deal. 🦴

Help us dispel the myth and celebrate these amazing dogs! Drop a photo of your gorgeous black furbabies in the comments below so Walter can review them. (He promises not to chew on them like he does with premium invoices). 👇🐕‍🦺

29/09/2026

☕️ Happy National Coffee Day from the team at Mapps Mortgage & Insurance! ☕️

If there is one thing that keeps our office running smoothly (besides helping you secure the perfect property deals!), it’s coffee.

And nobody embodies that spirit more than our amazing Office Manager, Vivienne! 😂
Whether she’s organizing client files, answering your calls, or keeping the rest of us in check, Vivienne does it all with a mug in hand. Rumour has it she drinks more coffee than the rest of the team combined (though Stuart is a close second!) —and honestly, we’re too afraid to count the empty cups! 🤫🏆

From the entire team at Mapps, we hope you get your caffeine fix today.

Thinking about your next move or need to chat about your insurance coverage? Let’s grab a cup together! Drop us a message or pop into the office—we promise Vivienne will have the kettle on.

👇 Comment below: How many cups of coffee do you need to get through the day? Are you on Vivienne's level? 👇

Day

Address

12 East Bridge Street
Crook
DL159BJ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441388766300

Website

http://www.mapps.org.uk/

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