23/10/2026
Applied for a Loan? Thank You for Your Patience
We're proud to support our members with fair, ethical lending and are delighted to see so many people choosing Cambrian Credit Union.
Due to a higher-than-usual volume of loan applications, our team is taking a little longer to carefully assess each application. We review every application fairly and individually, and we appreciate your patience while we do so.
To help our team process applications as quickly as possible, we kindly ask that you do not contact us for an update on your application. Our Loans Team is working hard to review applications and will contact you if we require any additional information.
We may contact you by:
Phone: 0333 2000 601
WhatsApp
Email (please check your spam/junk folder regularly)
To avoid delays, please make sure you have:
✅ Uploaded all requested supporting documents, or
✅ Completed the Open Banking link provided during your application
Please note that applications with all required supporting information attached will be prioritised for assessment.
Typical Supporting Documents
✅Proof of ID: Passport, Driving Licence, Benefit Award Letter
✅Proof of Address: Tenancy Agreement, Council Tax Bill, Utility Bill
✅Bank Statements: Last 2 months
Our team is working through every application as quickly as possible, and we thank you for your understanding and support.
📱 Download the Cambrian App:
https://www.cambriancu.com/our-services/mobile-app
💻 Access Online Banking:
https://www.cambriancu.com/our-services/online-banking