30/11/2018
Blue Lagoon Loss Adjusters Services Offered:
1.Claims assessment
We investigate insurance claims by interviewing the claimant and witnesses, consulting the police as well as peruse through documents, verify records and inspect property damage to determine the extent of the insurer’s liability.
We pay attention to technical issues such as depreciation, replacement costs, actual market value and specific interpretation of policy wordings and provisions.
We verify cover on each claim through an insurance policy, analyse liability for the damages caused and make recommendations for settlement to compensate the insured accordingly.
Overally we are able to reach fair settlements between the insured and insurer, allowing them to retain relationships and continue to work together in trust. Oftentimes the insured is unfamiliar with the claims process and as independent loss adjusters our professional work help the policyholder to feel like they are on a more equal footing with the insurance companies and will receive a fair settlement.
2.Risk Management
We do surveys and our experience in underwriting and claims handling gives us the special ability to add value and synergise between the claims and risk surveying process.
3.Investigations
We scrutinize suspicious claims to establish the circumstances of loss, screen claims for a wide range of offences e.g over-reporting of damage to insured property or staging of automobile accidents.
4.Salvage Storage and Disposal
We can arrange salvage collection, storage and disposal at reasonable rates.
5.Valuations
We perform property and asset valuations for insurance purposes. Our turn-around period for inspections is 24 to 48 hours from receipt of assignment. Complex risks requires more time and progress is communicated to the principals constantly.
6.Claims Audits
Claims audits should be regarded as an integral and essential part of a well run claims operation. An effective audit programme is more like Health-Check. It is about prevention, learning and identifying trends and patterns so that action can be taken.
