Fürstenburg Brokers

22/07/2024

Hijackers are targeting non-traditional car colours in South Africa, and the booming demand for black market parts is driving this trend.

23/02/2023

𝗧𝗵𝗶𝘀 𝘀𝘁𝗼𝗿𝘆 𝗼𝗿𝗶𝗴𝗶𝗻𝗮𝗹𝗹𝘆 𝗮𝗶𝗿𝗲𝗱 𝗼𝗻 𝟴 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟮𝟬𝟮𝟯.In a crime so perfectly executed, it’s almost impossible to spot. Thieves...

25/07/2022

GLOBAL SUPPLY-CHAIN DELAYS ARE IMPACTING INSURANCE CLAIMS

Dear Santam partner

Santam wishes to advise that over the next couple of weeks, and possibly months, clients might experience delays in the repair of damaged motor vehicles due to a global shortage in parts caused, among others, by COVID-19 and other supply-chain challenges.

These challenges also impact the availability of electronic and other related equipment or materials.

As you know, over the past two years the motor industry has faced multiple challenges, with the global demand for and supply of motor vehicles, related parts and services being impacted. South Africa’s situation is not unique. Multiple factors, including back orders due to COVID-19, the conflict between Russia and Ukraine, the recent flood damage to vehicle-manufacturing facilities and the harbour in KwaZulu-Natal, as well as international lockdowns in China and Taiwan, which are two major parts-manufacturing countries, have all exacerbated supply constraints.

Logistics services have as a result been severely disrupted and remained constrained, with the cost of these services increasing massively since 2020.

As a business we are actively engaging with a myriad of industry stakeholders, including vehicle Original Equipment Manufacturers (OEM), OEM parts dealerships and other suppliers, to find solutions to assist our clients. We are also onboarding additional suppliers and increasing the roll-out of our parts software solution. This will enable us to have a wider pool of suppliers, optimising motor body repair (MBR) parts procurement processes for Santam clients.

This supply-chain volatility impacts us across all vehicle brands, and will ultimately affect turnaround times, particularly for the repair of damaged vehicles.

We know the delays are frustrating and assure you we are doing all we can to avoid inconveniencing clients. However, for the foreseeable future, supply constraints will continue to affect our claims processes, especially the repair of all vehicle types, due to the unavoidable delays. We therefore apologise to you and your clients for any inconvenience these supply-chain constraints may cause.

Your relationship manager is there to assist you. Please reach out to him or her whenever necessary.

Keep well.

Andrew Coutts
EXECUTIVE HEAD: INTERMEDIATED BUSINESS
COMMERCIAL AND PERSONAL

20/04/2022

The South African Motor Body Repairers’ Association (Sambra) has issued an urgent alert to motorists that repairs may be delayed in the country due to the current acute shortage of motor body repair components.

26/08/2021

26/07/2021

Our sincere condolonces with the family of Jean du Plessis following his passing last Friday. Stength and betterness for his wife Joan still in hospital.

13/07/2021

Businesses and homeowners who have Sasria cover will have their legitimate claims met, and in the case of smaller claims, they will be paid out within a week.

22/06/2021

For most drivers, there can be nothing more annoying than a reckless driver that dangerously cuts in front of you, or drives facing oncoming traffic or – takes a gap down the emergency lane during peak hour traffic.

13/05/2021

Information regarding vehicle and driver licence renewals

14/12/2020

Service plans must be sold separately in future.

10/11/2020

⚠️ ALERT: The SA Weather Service has issued a warning for LOW LIKELIHOOD OF SEVERE THUNDERSTORMS WITH SIGNIFICANT IMPACT

📆WHEN: Tuesday, 10/11/20

📍AREA: Entire Gauteng

🔴POTENTIAL THREATS:
•Large hail
•Heavy downpours
•Localised flooding
•Damaging winds

📊RAIN ODDS: 60%

07/08/2020