Summit Financial Partners

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Summit Financial Partners Protecting consumer & innovating financial wellbeing since 2004

Summit is fast becoming a household name for bringing positive change to the financial services industry. Whether you need protection against predatory credit providers, objective guidance that puts you first or solutions to your most difficult financial challenges, Summit is always in your corner.

Your bank asked: “What are your monthly expenses?"You gave them a number.But did they really understand what that number...
30/09/2026

Your bank asked: “What are your monthly expenses?"

You gave them a number.

But did they really understand what that number included?

🏠 Living expenses
💳 Debt repayments
👨‍👩‍👧 Maintenance
💰 Payroll deductions

These aren't all the same thing — and the way they are captured can affect how affordability is assessed.

We recently reviewed a case that raised an important question:

Did the credit provider have enough reliable information to know what the consumer could genuinely afford?

👉 Read the full article here: https://summit-fin.co.za/is-your-bank-really-assessing-what-you-can-afford/

It might change the way you think about your next credit application.

Summit is looking into cases where SASSA grant recipients may have been misled or pressured into signing credit agreemen...
30/09/2026

Summit is looking into cases where SASSA grant recipients may have been misled or pressured into signing credit agreements, insurance policies, or funeral cover contracts that they did not fully understand.

In some cases, deductions may then be taken from their monthly grant payments, causing financial stress.

If you or someone you know has experienced something like this, please comment below or inbox us your story.

We are gathering information to understand how common this issue is and whether there may be a way to assist affected people.
Please do not share ID numbers, banking details, or personal documents in the comments.

We're HIRING!
09/07/2026

We're HIRING!

At Summit Financial Wellbeing, we continue to challenge credit granted without proper affordability assessments.In this ...
28/05/2026

At Summit Financial Wellbeing, we continue to challenge credit granted without proper affordability assessments.

In this recent matter involving a Capitec account, we requested the affordability assessment documentation and identified concerns regarding the income used in the calculation. The client’s bonus income had been included, which created an inaccurate picture of affordability.

This loan resulted in the client becoming over-indebted. After taking on the loan, the client no longer had sufficient funds to meet other debt obligations once basic living expenses were covered.

We disputed the assessment and submitted our own affordability calculation, demonstrating that the credit granted was reckless.

Following our engagement, Capitec accepted our assessment and agreed to write off the outstanding balance.

✅ Amount written off: R155,809.31

This outcome is another reminder of why proper affordability assessments matter and why consumers deserve fair and responsible lending practices.

Behind every case is a real person, real financial pressure, and the opportunity to restore hope and financial wellbeing.

Ongoing Dispute with Standard Bank – Seeking Fair Application of the LawWe are currently engaged in a dispute with Stand...
18/05/2026

Ongoing Dispute with Standard Bank – Seeking Fair Application of the Law
We are currently engaged in a dispute with Standard Bank regarding the correct application of section 103(5) of the National Credit Act to a client’s home loan account.
At the heart of the matter is a legal question: when does “default” occur for purposes of applying the statutory in duplum rule?
Our position, supported by the High Court judgment in Scott v NCR (12 May 2025), is that default begins under the original credit agreement and continues until fully remedied — meaning the statutory cap on interest and charges should apply from that earlier date.
Standard Bank maintains a different interpretation, applying a later default date following a debt review arrangement, resulting in a significantly higher outstanding balance.
Our client has already paid over R1.2 million on an original loan of R630,000 and we believe this matter deserves careful reconsideration to ensure compliance with the law and fairness to consumers.
We remain committed to constructive engagement and a lawful resolution.

Did your lender really assess whether you could afford the credit?At Summit Financial Wellbeing, we continue to see case...
13/05/2026

Did your lender really assess whether you could afford the credit?

At Summit Financial Wellbeing, we continue to see cases where consumers are granted loans even though there are serious concerns about how affordability assessments were conducted.

In one recent matter, the consumer’s living expenses were recorded during the application process. However, when the lender calculated the consumer’s “discretionary income” — the amount supposedly available for a new loan instalment — those actual expenses appeared to be ignored.

Instead, the calculation relied mainly on:
▪ Existing debt obligations
▪ A minimum expense norm

This is a serious concern because a minimum expense norm should not replace your real monthly living expenses.

Your affordability assessment should reflect your actual financial circumstances — including rent, transport, food, school fees, insurance, and all your daily living costs.

We have also encountered cases where:
▪ No affordability assessment documentation could be provided
▪ Only bank statements and agreements were supplied
▪ Credit bureau reports used in the assessment were missing
▪ Consumers may have been granted credit without a proper affordability assessment at all

If credit was granted irresponsibly, it can leave consumers trapped in debt and severe financial stress.

You have the right to ask questions about how your affordability assessment was conducted.

Financial wellbeing starts with responsible lending.

📞 087 806 1011
📧 [email protected]
🌐 www.summitfin.co.za

R3.2 MILLION + IN SAVINGS AND REFUNDS FOR OUR CLIENTS IN APRIL 2026In April 2026 alone, Summit secured over R3.2 million...
07/05/2026

R3.2 MILLION + IN SAVINGS AND REFUNDS FOR OUR CLIENTS IN APRIL 2026

In April 2026 alone, Summit secured over R3.2 million in audit savings for employees across our client base.

Let that sink in.

Our clients are able to breathe again because Summit continues to fight to create a safer financial ecosystem for all.

Behind this number are real stories:
✔ Incorrect balances uncovered and challenged
✔ Unlawful deductions stopped
✔ Refunds recovered through legal intervention

This is the reality:
Financial abuse is still happening every day — and most employees don’t even know it!

At Summit, we don’t just talk about financial wellbeing.
We fight for it deliver impact. Consistently. At scale.

Real people. Real impact. Real results.

for a safer financial ecosystem

A 2015 personal loan of R187,992.84 turned into years of uncertainty, frustration, and unanswered questions.Despite ongo...
28/04/2026

A 2015 personal loan of R187,992.84 turned into years of uncertainty, frustration, and unanswered questions.

Despite ongoing repayments, our client faced unclear account handovers, unexplained balance increases, and inconsistent legal action—while repeated requests for clarity were ignored. Even after exhausting all direct channels with the bank, there was still no resolution.

That’s when we stepped in. After persistent follow-ups yielded no progress, we escalated the matter to the National Financial Ombudsman (NFO).

Only then did the bank meaningfully engage. On 6 February 2026, their Executive Complaints team confirmed the outcome:
👉 A refund of R702,312.29

A powerful result made possible through persistence, the right strategy, and standing firm for our client.

If you’re facing unresolved financial issues, you don’t have to navigate it alone.

A New Beginning for My FinancesMxolisi Nkosi faced financial challenges that impacted both his wellbeing and work perfor...
21/04/2026

A New Beginning for My Finances

Mxolisi Nkosi faced financial challenges that impacted both his wellbeing and work performance. Determined to turn things around, he reached out to Summit.

With our support, he resolved historic debt and achieved a saving of R37,021 — giving him a fresh start.

Today, he is more confident and in control of his financial future.

At Summit Financial Wellbeing, we help turn financial pressure into possibility.

👉 Ready to take control of your finances? Let Summit support your journey.

Start the year strong with a quick financial check-in 💡After the holiday spending and back-to-school costs, now is the p...
30/03/2026

Start the year strong with a quick financial check-in 💡
After the holiday spending and back-to-school costs, now is the perfect time to reset and refocus on your finances. A simple review of your budget, prioritising important payments, and setting one small goal can make a big difference in the months ahead.
If you’re feeling financial pressure, you don’t have to navigate it alone. Summit Financial Wellbeing is here to help you understand your options and take back control.
Take the first step toward financial freedom today.
📞 087 806 1011
📧 [email protected]
🌐 www.summitfin.co.za

Address

Rivonia
2128

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

087 806 1011

Website

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