07/09/2026
Absenteeism is easy to measure. Presenteeism is the expensive one.
After EAP counselling, presenteeism cases dropped from 57% to 34%, and lost productive hours from 42.8 to 33.1 per month.
That is people at their desks, not really working. It never shows on a leave report.
And in South Africa, financial wellbeing scores lowest of every wellbeing measure. Look for an EAP that covers money worries, not just counselling.