Asset Insurance Brokers

16/05/2026

Santam Assist Information

12/05/2026

Old Mutual Clients please take note of information below, please keep us updated, we are here to assist you, stay safe

Severe weather can be overwhelming, and we know many families, homes, and businesses are currently facing difficult conditions. Please know that our teams are here to support you and help process claims as quickly as possible. Claims Line: 0860 247 365

A few important reminders:
* Stay indoors where possible and avoid flooded roads
* Document damage safely with photos if you can
* Report claims as soon as possible
* Take emergency steps to prevent further damage where safe to do so

For additional support:
Andre October
National Non-Motor Assessing Manager
065 807 1056
[email protected]

Demetre Prokopis
National Motor Portfolio Manager
067 181 4453
[email protected]

12/05/2026

Eastern and Southern Cape Flooding

With torrential rainfall in the Eastern and Southern Cape causing severe property damage as well as leaving many people destitute, our claims team is on high alert and ready to assist our mutual clients as quickly as possible.

Special procedures have been implemented to deal with the influx of claims.

To ensure we're able to assist those affected in an efficient and effective manner please note the following:

Claims can be submitted:

1. Online - https://cia.co.za/claim
2. On our broker portal Ninja, or by
3. Emailing a claim form & supporting documents to [email protected]

Please include as many photos and videos of the damage as possible.
​For community schemes please advise where more than two units have been affected.
For smaller claims include a repair quotation for the damages if available.

Our Loss Adjusters have been briefed and are ready to attend as needed.

Be assured of our assistance and co-operation in helping those affected to recover from these events as quickly as possible.

06/05/2026

To all of our valued clients impacted by the current storms and heavy rains, please take note of the following emergency numbers:

OLD MUTUAL & ELITE CLIENTS: 0860247364

SANTAM CLIENTS: 0860505911

HOLLARD CLIENTS:
0860038263

SAFIRE CLIENTS: 0861723473

Please report your claims, pontential losses soonest, and you can also contact us on our cellphone numbers if you cant get through on our landline:

Marilyne 082 820 5427
Lynne 082 291 5298
Chantel 083 321 1731
Janet 082 6876284
Phumeza 065 831 2759

Stay safe!

01/11/2025

𝗧𝗵𝗼𝘂𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗼𝘂𝗿 𝗖𝗘𝗢

The financial services landscape isn't just changing; it's accelerating into uncharted territory.

As intermediaries, we find ourselves at the intersection of regulatory transformation (one example is CoFI), technological disruption (such as AI), and evolving client expectations.

𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴: https://shorturl.at/U1UeW

01/11/2025

10/10/2025

Electricity Outage has resulted in no power or telecommunications working..please call 0828205427 for assistance

31/05/2025

𝗙𝗿𝗼𝗺 𝗔𝗱𝘃𝗼𝗰𝗮𝘁𝗲 𝗧𝗼 𝗚𝗿𝗮𝘁𝗲𝗳𝘂𝗹 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿

“We had to move four adults, three dogs, one cat and a bird to a new home and pay rental for six months – this was all covered by insurers.” After building a career in the insurance industry, Sandra Snowball, Head of Membership at the FIA, experienced, first hand, the importance of comprehensive insurance when she lost her home to a fire.

𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴: https://fia.org.za/2025/03/24/from-advocate-to-grateful-consumer/

21/03/2025

As we honour Human Rights Day, we are reminded of our journey towards equality, justice, and dignity for all. Let us continue to advocate for the rights of every individual and commit to building an inclusive society.