Asset Insurance Brokers

04/06/2026

Weather Warning What to Do

Preparing for severe weather isn’t only about reacting when storms arrive. It’s also about protecting what you’ve built before damage happens.

Taking time to review your insurance cover, staying informed during weather warnings, and acting early can make a significant difference when conditions worsen.

If you suffer weather-related damage, contact your broker or register your claim on 0860 247 365.



Sources: South African Weather Service (SAWS), National Disaster Management Centre South Africa, Old Mutual Insure Storm Response Update – 07 May 2026

04/06/2026

Severe Weather, 24/7 Support

04/06/2026

Vehicle Security

If you drive a high-value or high-risk vehicle in South Africa, security is rarely about a single layer anymore.

Recent concerns raised in the industry highlight how sophisticated vehicle theft has become, particularly for frequently targeted models like Toyota Hilux and Fortuner. In some cases, access to tracking and security systems has raised broader questions around vulnerability.

That’s why many owners are starting to think differently about protection:
• Using more than one tracking provider for added redundancy – in many cases your insurer will insist on this before providing cover.
• Ensuring systems are independently monitored and regularly tested
• Reviewing how quickly recovery systems actually respond in real scenarios

The principle is simple: the more desirable the asset, the more layered the protection should be.

04/06/2026

Important Message with Severe Weather Conditions

Severe weather conditions are expected to intensify across parts of the Western Cape as the South African Weather Service (SAWS) has issued a Level 8 warning for disruptive rainfall linked to a cut-off low-pressure system moving into the region from Wednesday into Thursday.

“The current conditions once again highlight how rapidly severe weather can escalate and disrupt both communities and infrastructure,” says Tandiwe Cimela, Executive at ELITE Risk.

“People should avoid unnecessary travel, remain alert to official weather and municipal updates, and act quickly if evacuation instructions are issued. Early action remains one of the most effective ways to reduce risk and prevent loss.”

As winter conditions persist, homeowners are encouraged to take proactive steps to protect their property and loved ones:

• Avoid travelling during extreme weather conditions wherever possible
• If flooding occurs or evacuation is advised, prioritise personal safety above all else
• Ensure roofs, gutters and drainage systems are well maintained and clear of debris
• Check that waterproofing around skylights, verandas and structural extensions is intact
• Ensure windows and seals are secure ahead of heavy rainfall
• Review home insurance cover to ensure adequate protection against severe weather events
• If travel is unavoidable, ensure vehicles are roadworthy and carry emergency contact details
Communities across the affected regions are urged to remain vigilant and support one another as the weather system moves through.

16/05/2026

Santam Assist Information

12/05/2026

Old Mutual Clients please take note of information below, please keep us updated, we are here to assist you, stay safe

Severe weather can be overwhelming, and we know many families, homes, and businesses are currently facing difficult conditions. Please know that our teams are here to support you and help process claims as quickly as possible. Claims Line: 0860 247 365

A few important reminders:
* Stay indoors where possible and avoid flooded roads
* Document damage safely with photos if you can
* Report claims as soon as possible
* Take emergency steps to prevent further damage where safe to do so

For additional support:
Andre October
National Non-Motor Assessing Manager
065 807 1056
[email protected]

Demetre Prokopis
National Motor Portfolio Manager
067 181 4453
[email protected]

12/05/2026

Eastern and Southern Cape Flooding

With torrential rainfall in the Eastern and Southern Cape causing severe property damage as well as leaving many people destitute, our claims team is on high alert and ready to assist our mutual clients as quickly as possible.

Special procedures have been implemented to deal with the influx of claims.

To ensure we're able to assist those affected in an efficient and effective manner please note the following:

Claims can be submitted:

1. Online - https://cia.co.za/claim
2. On our broker portal Ninja, or by
3. Emailing a claim form & supporting documents to [email protected]

Please include as many photos and videos of the damage as possible.
​For community schemes please advise where more than two units have been affected.
For smaller claims include a repair quotation for the damages if available.

Our Loss Adjusters have been briefed and are ready to attend as needed.

Be assured of our assistance and co-operation in helping those affected to recover from these events as quickly as possible.

06/05/2026

To all of our valued clients impacted by the current storms and heavy rains, please take note of the following emergency numbers:

OLD MUTUAL & ELITE CLIENTS: 0860247364

SANTAM CLIENTS: 0860505911

HOLLARD CLIENTS:
0860038263

SAFIRE CLIENTS: 0861723473

Please report your claims, pontential losses soonest, and you can also contact us on our cellphone numbers if you cant get through on our landline:

Marilyne 082 820 5427
Lynne 082 291 5298
Chantel 083 321 1731
Janet 082 6876284
Phumeza 065 831 2759

Stay safe!

01/11/2025

𝗧𝗵𝗼𝘂𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗼𝘂𝗿 𝗖𝗘𝗢

The financial services landscape isn't just changing; it's accelerating into uncharted territory.

As intermediaries, we find ourselves at the intersection of regulatory transformation (one example is CoFI), technological disruption (such as AI), and evolving client expectations.

𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴: https://shorturl.at/U1UeW

01/11/2025