07/09/2026
Who Handles Your Debt Review Payments?
▪️When you are in debt review, you may have several different credit providers who all need to be paid every month.
▪️A Payment Distribution Agent, commonly called a PDA, can make that much easier.
▪️You make one monthly payment to the PDA.
▪️The PDA divides that money between your credit providers according to your repayment plan.
▪️Payments are made using the correct amounts, account details and references.
▪️The PDA keeps a record of the money distributed.
▪️You receive statements showing where your money went.
▪️PDAs charge a small regulated fee for distributing payments.
▪️You have the right to pay credit providers directly instead.
▪️If you pay directly, you are responsible for making every payment correctly, in full and on time.
▪️You also need to provide proof of those payments to your debt counsellor.
▪️Never act on unexpected instructions to send your debt review payment to new bank details without checking first.
▪️At the time of writing, the NCR currently have three registered PDAs: Hyphen PDA, DC Partner PDA and Intuitive PDA (iPDA)
PRACTICAL TIPS
📌Pay on time. Do not leave your monthly debt review payment until the last possible moment.
📌Use the correct reference. An incorrect reference can make it harder to identify your payment.
📌Check your statement. Make sure the payments shown broadly match what you expect.
📌Keep your records. Save statements and proof of your own monthly payment.
📌Ask about anything unusual. A strange amount or missing payment is easier to investigate sooner rather than months later.
📌Be suspicious of changed banking details. Independently verify any unexpected request to pay into another account.
📌Tell your debt counsellor when circumstances change. Do not simply change your monthly payment yourself.
📌If you pay directly, stay organised. Every payment must still be made correctly, in full and on time, and proof should be supplied to your debt counsellor each month.