Underwritten by Sanlam & Hollard. Trusted, affordable, and secure. Open your policy easily via WhatsApp. Micfin Cash Funeral Policies (“Micfin”, “we”, “us”, or “our”) is an authorised financial services provider and operates under FSP Number: 51182. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and the Fina
ncial Advisory and Intermediary Services Act (FAIS).
1. Personal Information We Collect
We may collect and process the following personal information:
Full names and surnames
Identity number and date of birth
Contact details (cellphone number, email address, physical address)
Banking details (for debit orders and payments)
Beneficiary and dependent information
Policy and application information
Communication records (calls, WhatsApp messages, emails)
2. How We Collect Information
Your personal information may be collected when you:
Apply for a funeral policy
Communicate with us via WhatsApp, phone, email, or in person
Complete application forms (physical or digital)
Make payments or sign debit order authorisations
3. Purpose of Collecting Personal Information
We collect personal information for the following purposes:
To assess and process funeral policy applications
To issue, administer, and manage funeral policies
To collect premiums and make benefit payments
To communicate policy information and updates
To comply with legal, regulatory, and contractual obligations
For record-keeping, auditing, and compliance purposes
4. Sharing of Personal Information
We may share your personal information with:
Underwriting insurers
Payment service providers and banks
Regulatory bodies where legally required
Service providers who assist with policy administration
All third parties are required to protect your information and use it only for lawful purposes.
5. Protection and Security of Information
We take reasonable technical and organisational measures to safeguard personal information against:
Loss
Unauthorised access
Unlawful processing
Accidental damage
Access to personal information is limited to authorised personnel only.
6. Retention of Information
We retain personal information only for as long as:
It is required for business, legal, or contractual purposes
Required by law or regulatory bodies
Once no longer required, information is securely destroyed or anonymised.
7. Your Rights
You have the right to:
Access your personal information
Request correction or deletion of your information
Object to the processing of your personal information
Withdraw consent (where applicable, subject to legal obligations)
Requests can be made in writing using the contact details below.
8. Marketing Communication
We may contact you regarding products and services related to funeral policies. You may opt out of marketing communication at any time by notifying us.
9. Complaints
If you believe that we have not complied with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.
10. Contact Details
Micfin Cash Funeral Policies – Kimberley
Authorised Financial Services Provider (FSP 51182)
📍 Kimberley, Northern Cape
📞 WhatsApp / Contact Number: 073 985 6982
📧 Email: (add if applicable)
11. Changes to This Privacy Policy
Micfin reserves the right to update this Privacy Policy from time to time. Any changes will be made available upon request or published where applicable.
