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14/12/2021

We are looking for call centre representatives.Candidates should be customer focused detail oriented and efficient .You should be polite reliable and knowledgeable
Duties include answering or making calls to clients to learn about and address their needs,complaints or other issues with products or services
Responding efficiently and accurately to callers explaining possible solutions and ensuring that clients feel supported and valued
Engaging in active listening with callers confirming or clarifying information and diffusing angry clients as needed
Taking part in training and other learning opportunities
For more information call or whatsapp us on 060 492 3431

06/10/2021

Call Centre Agents / Customer Service Representatives are Needed Urgently to start working in different Call Centres, Cellular, Finance, And Insurance for permanent Job positions. We require people with the following: Vacancies Matriculates, Grade 10, 11 or New Entry Levels.

• Confident And able to work under Pressure
• Good Communication skills
• Can work Independently in a team
• High Personal Motivation
• Enthusiastic and willing to Learn
• Adaptable, Learn Quickly

Agents will be performing General Call Centre Duties, Inbound And Outbound, Customer service and so many others.
No Experience Required, Training will be provided.
For more information call or whatsapp us on 060 492 3431

30/07/2021

JOB DESCRIPTION
As a call centre consultant, you may be required to work in both the inbound and outbound call centre.

Areas of responsibility may include but not limited to:

· To professionally resolve inbound queries from clients and all relevant parties.
· To ensure that queries which are unable to be resolved immediately are followed up and resolved within the agreed turnaround time.
· Answering inbound calls
· Resolving email queries where necessary.
· Making outbound calls to clients and other relevant parties to request for further information that is outstanding for query resolution.
· Maintaining accurate details of all queries.
· Data capturing
To keep abreast of product knowledge through continued assessments.

COMPETENCIES
· Client service focused.
· Excellent numerical and verbal ability.
· Exceptional communication skills – predominantly listening skills i.e. identifying the problem

QUALIFICATIONS AND EXPERIENCE
·Grade 10,11,12 or equivalent
· Proficient in English and at least 2 other languages
· Excellent verbal and numeracy skills
· Excellent communication skills (verbal and written), and comprehension of the English language
Training will be provided
For more information call or whatsapp us on 060 492 3431

24/06/2021

ABOUT the role: Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of the contact center's large team and the front line for our customers, Making it essential you have a positive and friendly approach
RESPONSIBILITIES
Attending to Clients Queries
Making And Answering Calls From prospective Customers
Take ownership of all communications and keep Customers up-to-date with progress through the process.
Ensuring that basic customer service is Ensured
SKILLS/ Attributes
Excellent verbal communication skills
Strong Interaction skills
Positive Attitude
QUALIFICATION: Grade 10, 11 & 12.
NB. NO EXPERIENCE NEEDED. TRAINING WILL BE AVAILABLE TO ALL CANDIDATES
FOR MORE INFORMATION WHATSAPP US ON 067 137 8159

08/06/2021

DUTIES AND RESPONSIBILITIES
• Ensure that a professional service is provided to suppliers of service and members
• Take action to resolve issues
• Provide feedback to appropriate clients
• Maintain sound knowledge of scheme rules, procedures and systems
• Pro-actively develop sound Customer Relations
• Keep up to date with changes in workflow policy
• Maintain a high quality and excellent service level in all work performed.

PREFERRED EDUCATION & QUALIFICATIONS
• Very good communication skills
• Membership/ Assessing experience an advantage
• Proficiency and fluency in English and another official language

PERSONAL ATTRIBUTES
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure,
• Excellent telephone skills
• Ability to work as part of a team

FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

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Johannesburg

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