06/07/2017
Please be aware that it has come to our attention over the last week, since tax season 2017 opened on 1 July 2017, that scams are once again doing the rounds.
Please be extra vigilant when receiving calls and emails from SARS. If any of the following appears on emails or phone calls, report it to SARS immediately by going onto the SARS website: www.sars.gov.za and navigate to the REPORT A SCAM option.
1. All emails from SARS will end with .gov.za NEVER will it be .co.za; org.za; or anything else
2. SARS will NEVER request your banking details or bank statements via email / phone. This can only be requested online via E-Filing and should then be submitted IN PERSON to the SARS office closest to you.
3. The reference number on ALL correspondence pertaining ANY tax refund will be your SARS Tax Reference number. SARS does not make use of any Claim numbers.
4. SARS does NOT have claims officers to assist you in completing documents to speed up any refunds. The ONLY way to request for an escalation or to find out the progress of your claim is to call your Tax Practitioner who will then follow up via the SARS Tax Practitioner Line or you can contact SARS yourself on 0860 12 12 18 quoting your tax number and verifying ALL your personal details.
5. SARS will NEVER email you ANY tax return of any sorts. They will ALWAYS phone you, and should tax returns or ANY additional information be required a link will be opened on your E-Filing profile or should you not have E-Filing, an official letter will be mailed to you.
6. SARS will NEVER appoint individuals to write you "personalized emails / letters" on a familiar / friendly basis. Remember this is SARS we are talking about. They are not in the business of being friends. Courtesy, professionalism, formal, YES.
Please familiarize yourself with the above, to ensure you do not fall victim to fraudsters.
Again, most importantly. DON'T PROVIDE ANY FORM OF BANKING DETAILS VIA PHONE OR EMAIL. Once these individuals have your banking details, in whatever form, you are in for big problems, which will be costly, time consuming and most of all emotionally tiring.
Should further info be needed or you are unsure of any documents received from SARS or SARS officials, contact us immediately.