10/12/2024
The article has some very good industry suggestions, including some forward-thinking ideas from key individuals in the industry representative bodies. Special mentions go to Benay Sager and Casper le Grange.
Unethical Debt Counsellors Running Exhortation Rackets?
A recent media piece has shone the light on some unethical practices which good Debt Counsellors are concerned are becoming more common.
The News24 article by Maya Fisher French laid many of the issues at the doors of the DTI, NCR and wording of the NCA. She also named and shamed some NCR registrants who she pointed to as registering consumers for debt review too swiftly or without full disclosure. She even pointed out that there may be collusion between different parties in quickly putting people into debt review only to later charge them to get out of debt review.
Members of DCASA and the National Debt Counsellors Association were quoted with suggestions on how these issues could be avoided including the addition of a cooling off period, better training and pre qualifying potential clients.