What are the opening hours?

Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00 Saturday 09:00 - 13:00

ADRS Diversified Services

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ADRS Diversified Services

ADRS Diversified Services is one of the leading providers of debt collection & debt recovery services, using a diverse and unique set of processes.

10/05/2026

To all the incredible mothers, grandmothers, guardians, and mother figures, today we celebrate you. 🌸

Thank you for your strength, resilience, unconditional love, and the countless sacrifices you make every day. Your dedication inspires not only your families but also the communities and workplaces around you.

From all of us at ADRS Diversified Services, we wish you a beautiful Mother’s Day filled with love, appreciation, and special moments with those who matter most. 💐💖

Happy Mother’s Day!

29/04/2026

There’s nothing better than taking a moment to celebrate the people who put in the work every single day 💛

Our recent prize-giving was filled with excitement, smiles, and a real sense of pride across the team. This incredible group, who manages our Ignition Group portfolio, continues to show what dedication and consistency really look like.

It was especially rewarding to recognise our top performers who went above and beyond, as well as to add a bit of fun with a raffle for our high achievers, creating even more excitement on the day.

A big thank you to our amazing client for making this possible and for continuously supporting initiatives that motivate and uplift our team. It truly makes a difference.

We’re proud of the momentum this team is building and excited to see what they achieve next 🚀

22/04/2026

This April, we proudly hosted our monthly blood drive as part of our ongoing commitment to making a difference in our community. ❤️

A heartfelt thank you to all our incredible employees who took the time to donate blood and help save lives. Your generosity and willingness to give back truly embodies the spirit of who we are as a business.

Together, we continue to make an impact, one donation at a time. 🩸

13/04/2026

Late post alert ⏰🐣

We paused collecting money… and started collecting Easter eggs instead 🥚😄

Our Easter celebration was filled with laughter, colour, and good vibes as our team members took a break to enjoy the moment together. The office turned into a mini egg-hunting zone, with hidden surprises waiting in every corner 🐰✨

And of course, no Easter is complete without hot cross buns 🍞💛 shared, enjoyed, and definitely gone too quickly!

A beautiful reminder that sometimes it’s good to pause, reset, and just enjoy the moment as a team.

08/04/2026

ADRS Supports Maderie Hattingh at the Comrades Marathon 2026

At ADRS Diversified Services, giving back is part of who we are.
We are incredibly proud to support our colleague, Maderie Hattingh, as she prepares to take on the iconic Comrades Marathon 2026, the world’s largest and oldest ultramarathon. This year, Maderie will be running in support of Rise Against Hunger, an official charity partner of the Comrades Marathon. Rise Against Hunger is a global humanitarian organisation dedicated to ending hunger and empowering vulnerable communities across the world.

As part of ADRS’ 2026 Giving Back initiative, we will be donating R5 000 towards this meaningful cause in partnership with Maderie’s run. Hunger is something that affects millions, and it’s a cause that speaks to all of us because no one wants to see another human being suffer.
We commend Maderie for using her Comrades journey not only as a personal challenge, but as a platform to make a real difference.

👏 Let’s get behind her as she trains for this incredible milestone.
🏃‍♀️ Every kilometre run is a step toward hope.
❤️ Every contribution helps change lives.

If you would like to support Maderie and contribute to this impactful cause, please donate here:

https://lnkd.in/dgeQu_Bp

Join us in supporting Maderie and this powerful initiative.

27/03/2026

📊 Driving Measurable Results Through Innovation

Since implementing advanced dialling technologies in partnership with YAXXA, we have seen:

⬆️ Improved agent talk time
⬆️ Increased contact attempts per hour
⬆️ Enhanced campaign efficiency
⬆️ Better allocation of agent capacity

Most importantly, it allows our teams to focus on meaningful conversations rather than manual processes. At ADRS, we continuously refine our systems to ensure we deliver value-driven results for our clients.
Technology evolves and so do we.

19/03/2026

⚖️ Speed Meets Compliance

In the debt collection environment, efficiency must always align with compliance.

Our dialling system powered by YAXXA is designed with:
✔️ Call scheduling controls
✔️ Compliance monitoring
✔️ Campaign-level reporting
✔️ Data security protocols

This ensures we remain aligned with regulatory requirements while improving operational output. We believe in responsible collections supported by secure, scalable technology. Because performance means nothing without integrity.

12/03/2026

Smarter Collections Through Technology

📞 What is Dialing — and Why Does It Matter?
Multiples dialing technologies automatically creates client and customer efficiencies. Through our partnership with YAXXA, ADRS is leveraging:

🔹 Multiple dialling capabilities
🔹 Optimized call pacing
🔹 Improved contact rates
🔹 Reduced manual dialling errors

For our clients, this translates to:

✔️ Higher right-party contact rates
✔️ Improved recovery performance
✔️ Better reporting insights
✔️ Scalable campaign management

Technology alone doesn’t drive results — the right strategy behind it does. At ADRS, we combine data, compliance, and technology to maximize performance.

05/03/2026

🚀 We’ve Elevated Our Call Centre Capabilities

At ADRS Diversified Services, continuous improvement is not just a goal it’s a standard.

We’re proud to share that we’ve implemented advanced dialling functionalities in our call centre environment, powered by our technology partner, YAXXA.

What this means:

✔️ Reduced idle time between calls
✔️ Increased agent productivity
✔️ Faster customer engagement
✔️ Improved operational efficiency

This enhancement enables our teams to connect with customers more efficiently while maintaining the professionalism and empathy we’re known for. Innovation + Strategy + The Right Partner = Better Results.

04/03/2026

Join our dynamic team in Cape Town/Winelands and surrounding areas as a Field Collector! With 3+ years of relevant experience, your own transport, technical skills, industry knowledge & specific qualifications, and registration with the Council for Debt Collectors, you're ready to take your career to new heights.

Apply now by sending your CV to [email protected] /Winelands Jobs

Address

262 First House
Ferndale
2160

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00

Telephone

+27105913100

Website

http://www.adrs.co.za/contact-us

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