25/05/2026
📢 Important Update: New Query Submission Process
To ensure faster response times and better tracking, we’ve updated how you can get in touch with us. Please take note of the new protocols below:
✅ Official Channels
All client queries must now be submitted through:
WhatsApp: (081) 030-0012 💬
Online Portal: www.erasedebtsa.net/queries 🌐
🎫 Reference Numbers are Mandatory
Every query will receive a unique reference number. Please keep this safe, as no query can be processed or handled without one.
🚨 Urgent Queries
If your matter is urgent, please log it on the portal first. Once you have your reference number, provide it to our team for expedited assistance.
We appreciate your cooperation as we streamline our systems to serve you better!