Broker Support Group

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Broker Support Group

Broker Support Group is an Insurance Admin house that cares about its clients. Authorised Financial Services Provider: FSP 2684

By building partnerships with insurers & relationships with service providers, and clients are the core of our business model.

04/06/2026

🌟 Read Almay van Schalkwyk’s Testimony about Broker Support Group 🌟

"As a broker, it is rare to find an underwriting team that consistently goes above and beyond the way BSG does; from the speed and professionalism of their underwriting and claims processes to the exceptional care they show clients when it matters most.
When one of my clients faced a family emergency during an active claim, the BSG team responded with urgency, compassion and a level of personalised care that is genuinely rare in this industry. They made sure my client was looked after every step of the way.
That kind of dedication , to both the broker and the client , is what sets BSG apart.
With MJ Prinsloo (Head of Insurance) leading the team, BSG continues to set the standard for professionalism, service excellence and heart.
Proud to work alongside such an outstanding team."

Almay van Schalkwyk, GDL Financial Services CC t/a Gert Goosen Brokers, Authorised FSP No. 43551
This testimonial reflects the genuine opinion and personal experience of the individual named above. Individual client experiences may vary. Broker Support Group (Pty) Ltd FSP No. 26846 an authorised Financial Services Provider.

29/05/2026

🚨 Vehicle Hijackings Continue to Rise in South Africa 🚨

Recent crime statistics from the last two quarters highlight a growing concern for motorists across the country, with an estimated 60 vehicles hijacked every day.

According to MasterDrive, the following vehicles remain among the most targeted:
* Toyota Hilux
* Volkswagen Polo
* Isuzu D-Max
* Toyota Corolla Cross
* Ford Ranger
* Kia Picanto (newly added)

Hijacking hotspots also remain a major concern:
📍 N2 highway to Cape Town International Airport
📍 Alexandra, Gauteng
📍 Inanda, KwaZulu-Natal

As brokers, staying informed helps us better guide and protect our clients against evolving risks.

Awareness matters. Protection matters even more.

Read more here: https://businesstech.co.za/news/lifestyle/860784/the-cars-being-hijacked-in-south-africa-with-one-new-target/

With thanks to Hollard for providing the information used in this post.

The Hollard Insurance Company Ltd (Reg No. 1952/003004/06); Hollard Life Assurance Company Ltd (Reg. No. 1993/001405/06); Hollard Investment Managers (Pty) Ltd (Reg. No. 1997/001696/07); Hollard Specialist Insurance Limited (Reg No 1966/007612/06); and Hollard Specialist Life Limited (Reg No 1994/001332/06), are authorised Financial Services Providers.

22/05/2026

🚨 Attention Brokers! 🚨

Only 9 days left until your CPD (Continuous Professional Development) deadline on 31 May 2026 ⏳

Don’t leave it to the last minute!

✔️ Complete your accredited courses
✔️ Ensure you have valid proof of completion
✔️ Stay compliant
✔️ Stay ahead in the industry

Get it sorted today and avoid the last-minute pressure.

15/05/2026

💙 💚Standing with every community affected by the floods and storms.

At Broker Support Group, we’re committed to supporting our brokers and their clients throughout the claims process - every step of the way. 🌧️🤝🏡

11/05/2026

We're Hiring: Claims Executive

Are you a driven, detail-oriented insurance professional with strong leadership skills and a passion for operational excellence?

We’re looking for a proactive Claims Executive to oversee the operational and administrative functions within our Commercial & Personal Lines Short-Term Insurance division — ensuring efficiency, compliance, and exceptional service delivery.

What You’ll Do:
✔ Oversee policy administration, underwriting, renewals, amendments & claims processes
✔ Manage daily operations, workload allocation, quality control & compliance monitoring
✔ Lead staff onboarding, training, performance management & team development
✔ Ensure adherence to FAIS, underwriting & regulatory requirements
✔ Maintain strong broker and client relationships while delivering service excellence
✔ Manage payroll-related administration, attendance & leave processes
✔ Compile operational reports and support strategic process improvements
✔ Drive office administration, system enhancements & operational efficiencies

What You’ll Need:
✔ Grade 12 (Matric)
✔ RE5 – Compulsory
✔ RE1 – Compulsory
✔ NQF 5 in Short-Term Insurance – Compulsory
✔ Class of Business: Commercial & Private Lines – Advantageous
✔ 5–10 years’ experience in short-term insurance operational support
✔ 5–10 years’ staff management and office operations experience
✔ Strong claims, underwriting & client retention experience
✔ In-depth knowledge of short-term insurance products, risk profiling & pricing
✔ TIAL or ROC experience – Advantageous
✔ Bilingual: English & Afrikaans
✔ Strong administrative, communication & negotiation skills

📍 Position based in Durbanville, Western Cape – Office bound

Ready to take the next step in your insurance career?
Send your CV to [email protected]

08/05/2026

⚠️ Wet roads. Poor visibility. Higher accident risk. 🌧️🚗

Think you’re ready for winter driving?
These simple tips could help you avoid costly accidents this rainy season.

🎥 Watch the video for essential rainy weather driving tips that every driver should know.

Whether you’re commuting, travelling long distance, or doing the school run — a few small precautions can make all the difference. Stay alert. Stay safe. 💙

👉 Visit brokersupportgroup.co.za

01/05/2026

Happy Workers’ Day 🎉

Behind every policy processed, every broker supported, and every challenge solved at Broker Support Group is a team that takes pride in their work and takes responsibility for the outcome.

Your attention to detail, your willingness to go the extra mile, and your commitment to excellence are what set us apart. ⭐

Today is about recognising that effort and celebrating the people who make it happen. 💚💙

24/04/2026

Congratulations to Zadia Hannie for 5 years with Third Age Group!

In that time, Zadia has built a reputation for being incredibly quick, consistently accurate, and someone the team can rely on when it matters most. Since joining the Broker Support team earlier this year, she’s made an immediate impact, keeping things moving smoothly behind the scenes.

And if you’ve spent any time around the office, you’ll know her signature loud, contagious laugh isn’t far behind — it’s become part of the energy that keeps the team going 😄

A great example of dedication, growth, and showing up with excellence.

Zadia, congratulations on 5 years! We’re glad you’re part of the journey!💚

23/04/2026

🚨 Helpful Tips for Valued Clients 🚨

Think your car is locked? Think again. Remote jamming can block your car’s locking signal, leaving it unlocked without you even realising - making your valuables an easy target.

🚙🔒 Stay protected:
* Don’t leave valuables in your car
* Place items in the boot before you park
* Always double-check that your car is locked

Stay alert. Stay protected.

17/04/2026

Flashback Friday ✨
Celebrating 25 years with Global Choices - our partner in providing Roadside and Home Assist.🎉

They spoiled our team with a yummy cake — and it definitely didn’t last long! 😄
Here’s to a fantastic milestone and many more years ahead! 🎂

Address

75 Lavender Road, Somerton Estate
Bloemfontein
9301

Telephone

+27514070800

Website

http://www.brokersupportgroup.co.za/

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