Crystal is a stay at home Mommy that adopted a love for embroidery and applique and now has created a home business creating adorable items for anyone to customize. All designs you see can be embroidered on any product you wish with color and fabric options. Make it your own! Payment
I accept payment via PayPal. Paypal is a completely secure checkout that allows the use of credit cards and checks. Checks do take an average of 3-5 days to clear. Your order will not be started until payment is cleared. Please allow 7 days for production prior to shipment or pickup. Shipping
Items are shipped via USPS with tracking. Tracking notification will be sent through PayPal. Be sure to check your emails frequently! I am not responsible for items that are misplaced or lost in the mailing process. If you are concerned about any item being lost in the mail, please contact me for the purchase of shipping insurance. Insurance is very reasonable. Refunds and Exchanges
Due to the custom nature of the items, returns are not accepted and refunds are not issued on personalized items. Please make sure that you have reviewed the details of the listing (design, shirt type, shirt color and sizes available), checked (and double checked) order details such as name, monogram initials, spelling, font, size and color as we will create exactly what you request. REFUNDS/EXCHANGES: There will be no refunds or returns on personalized/custom items. If there is a defect in the item, please send photographic documentation within 24 hours of receiving the item to [email protected]. With proper photo documentation, I will remake a defective item. CANCELLATION POLICY: Supplies for your custom items are bought promptly after purchase. Therefore, cancellations and refunds can only be offered for up to 48 hours following purchase.
**If an error is made on my part, I will do whatever is necessary to correct the problem.**
Have suggestions or something specific in mind? Let us know and we can create your ideas with our Embroidery Software. Love Monogram? Let us monogram your items too! Monograms and personal items onto personal item for only $10!
