Dentist Direct Dental Plans

10/18/2024

Sold

My office is selling this Ricoh light production machine for $500 OBO it has spare toner as well as copier paper

09/16/2022

Management day out

06/28/2021

Position: Service Advocate

Time Requirement

Full time hours per week, plus additional hours as needed if approved by supervisor, to complete specific projects, proposals, and assignments as required by the Ownership and Senior Management of Dentist Direct and/or its Clientele.

Job Description

We are looking for great people to add to our team. If you enjoy working in a team environment, have a positive attitude, sharp attention to detail, and love helping people, please apply. Our ideal candidate has strong data entry skills - fast and accurate typing, is comfortable with technology, and the ability to learn new software programs. As a great written and verbal communicator, they will demonstrate professional customer service and make clients feel valued. Experience with claim processing, insurance, customer service, and dental terminology or coding is preferred. We are a rapidly growing company, so with a strong work ethic and consistency, your responsibilities and job position have the potential to grow with you. The schedule is 8 AM to 5 PM, Monday –Friday. No evenings or weekends required. Compensation package includes benefits (health, dental, vision, life, etc.) Starting Wage is $15+ per hour, depending on experience.

Responsibilities

Daily responsibilities will include, but are not limited to:

· Answer calls as presented in a queue along with other agents.

· Assist dental offices, staff, and plan participants with questions and/or concerns

· Post dental claims

· Verify claims data for processing and coordinate with dental offices to ensure complete data

· Process claims using proprietary claims software (Xeos claims platform)

· Work directly eligibility department to address items affecting a member coverage.

· Verify policy compliance and Comply with all company policies.

· Maintain confidentiality and HIPAA compliance

· Report problems to applicable department manager

Metrics

AHT – 5:30

Availability – 90%

First Call Resolution – 70%

Qualifications

High school diploma required; additional computer training will be an asset - Bi-Lingual English/Spanish preferred - Willingness to become an expert in claim policies and procedures - Ability to explain dental claim procedures to others - Typing speed and accuracy - Attention to detail - Organizational skills, with an ability to work independently and stay on task.

We are currently working remotely but when we feel it is best we will return to the office.

02/24/2020

Find your next great career opportunity at Dentist Direct

12/18/2018

https://www.facebook.com/1658408014402851/posts/2214504552126525/

Thank You!

08/15/2017

We just wanted to say thank you for all that you do.

06/22/2017

Claims Processor in Dentist Direct Dental Plansbr /We are looking for great people to add to our team. If you enjoy working in a team environment, have

02/23/2017

The Importance of Oral Health for Kids.

Good oral health habits should start at a young age.

With new technology and fun help-aids it’s easier than ever to teach your children the importance of oral health.

Here are a few tips we have found useful.
 Start a routine early, brush 2 times a day for 2 minutes.
 Brush your teeth along with your children to set an example.
 Make it exciting and let them chose their own tools like toothpaste toothbrush and a timer. You would not believe what is available: toothbrushes that light-up for two minutes, play music, timers shaped like teeth, and even an app that is “magical”.
 Let them do what they can and help them finish the rest
 Encourage and compliment them on what a great job they are doing.