EMS Management & Consultants

EMS Management & Consultants EMS|MC knows EMS. We offer full-service EMS billing solutions. Our services go from software to hardware to billing services and everything in between.

Here are the services we provide:

* Comprehensive Revenue Cycle Management of all billable EMS call reports
* Comprehensive Custom reporting that will meet the reporting and analytical
needs of your organization which include financial analysis, performance and
trend monitoring
* Annual Financial Revenue Projections
* Real time Online Reporting providing patient and financial data ac

cess
* Ongoing Documentation/Compliance Training and Education
* Courteous Live-answer Customer Service and Toll-free number
* Convenient Online Inquiry System where patients can provide insurance
information and inquire about their account and make payments
* Integrated Billing System and secure ePCRiInterface
* Extensive QA/QI audits and analysis programs
* Comprehensive Compliance Plan which ensures regulation compliance with
HIPAA, Identity Theft, and Government Auditing
* Dedicated Client Relations Team
* Secure Data Warehousing
* Hardware (Ex. Laptops, Tablets etc.)
* Electronic Patient Care Reporting Software (ePCR)

We're excited to be in Savannah today for the SEAFC/GAFC Joint Leadership Conference!Our team is on-site connecting with...
06/02/2026

We're excited to be in Savannah today for the SEAFC/GAFC Joint Leadership Conference!

Our team is on-site connecting with EMS leaders and agency partners from across the region.

Stop by and visit with Heather Kaliden, Head of Growth, and Angela Graham, Client Success Executive, as they discuss some of the most important topics impacting EMS agencies today, including Medicaid revalidation requirements, reimbursement rates, and strategies for navigating today's evolving healthcare landscape.

One of the best parts of these events is the opportunity to connect face-to-face with clients and industry leaders, including conversations with partners like Nicholas Condrey with the City of Hapeville.

If you're attending the conference, we'd love to connect! Stop by Booth 203 and say hello!

Heading to the SEAFC/GAFC Joint Leadership Conference in Savannah?Be sure to stop by Booth 203 and connect with Heather ...
05/28/2026

Heading to the SEAFC/GAFC Joint Leadership Conference in Savannah?

Be sure to stop by Booth 203 and connect with Heather Kaliden, Head of Growth at EMS|MC, June 2–3, 2026.

We’re looking forward to meeting EMS and fire leaders from across the region and sharing how EMS|MC helps agencies strengthen operations, compliance, and revenue cycle performance.

See you in Savannah!

05/27/2026

EMS|MC is on the road this June!

We’re looking forward to connecting with EMS and fire service leaders at events across the country, including:

• SEAFC/GAFC Joint leadership conference | Savannah, GA |
June 2-3
• First There First Care | Ft. Lauderdale, FL | June 2-4, 2026
• PWW Advisory Group XI and abc360 | Clearwater Beach, FL |
June 2-4
• 2026 Metro Fire Chiefs Conference | Milwaukee, WI | June 7-11
• Heroes in the Heartland Conference | I Norman, OK| June 9-11
• Conference | East Peoria, IL | June 12
• Swamp Rabbit Prehospital Medical Conference | Greensville, SC | June 17-18
• MOAA Summer Leadership Seminar | Lake Ozarks, MO |
June 23-24
• EMSpire Southeast | Greensboro, NC | June 24-25
• Futures of Air Medical Symposium | Nashville, TN | June 24-26
• WSFCA Annual Conference | Milwaukee, WI | June 25-27

If you’re attending, we’d welcome the chance to connect!

WEBINAR BEGINS IN LESS THAN 24 HOURS! Beyond the Benchmarks: What EMS Revenue Cycle Metrics Mean for Your AgencyREGISTER...
05/26/2026

WEBINAR BEGINS IN LESS THAN 24 HOURS!
Beyond the Benchmarks: What EMS Revenue Cycle Metrics Mean for Your Agency
REGISTER HERE->https://shorturl.at/xWHKu

How does your agency’s revenue cycle performance compare to the rest of the EMS industry?

In collaboration with PWW Advisory Group, EMS|MC is proud to support an upcoming live webinar designed to help agencies better understand what EMS revenue cycle benchmarks mean operationally and financially.

Join PWW|AG EMS & Mobile Healthcare Consultants Dr. Shannon Gollnick and Matt Zavadsky on May 27 at 2:00 p.m. ET for a live discussion exploring:

• What key EMS revenue cycle benchmarks reveal
• How agencies should evaluate KPI performance internally
• Common operational and documentation issues the data can uncover
• What adjustments leaders should be considering moving forward

Download the RCM Guide -> https://shorturl.at/Nnh6x

Today, on Memorial Day, we pause to honor the men and women who made the ultimate sacrifice in service to our country.Th...
05/25/2026

Today, on Memorial Day, we pause to honor the men and women who made the ultimate sacrifice in service to our country.

This day serves as a solemn reminder that freedom comes at a cost, one carried by families, loved ones, and generations of service members who never made it home.

At EMS|MC, we extend our deepest gratitude to those who gave their lives in defense of others, and our heartfelt condolences to the families who continue to carry their legacy forward.

05/23/2026

Today, on EMS Remembrance Day, we pause to honor the EMS professionals who made the ultimate sacrifice in service to others.

Earlier this month, EMS|MC had the privilege of supporting the National EMS Memorial Bike Ride during a pit stop along its Southeast route near Winston-Salem, North Carolina. Throughout the journey, riders carried the stories and memories of fallen EMS providers mile after mile — honoring lives dedicated to answering the call.

Their ride serves as a powerful reminder that behind every line-of-duty death is a family, a community, and a profession committed to ensuring those sacrifices are never forgotten.

To all those remembered during this year’s ride: we honor you, we remember you, and we carry your legacy forward.

05/22/2026

As we near the end of National EMS Week we want to use EMS Recognition Day to extend our deepest appreciation to EMS professionals everywhere.

Whether they are our clients or not, EMS professionals deserve all the praise we can provide—because they show up no matter what. No matter the hour or the circumstances, they deliver life-saving care with unwavering dedication. Their courage, compassion, and commitment are the backbone of community health and safety.

Today, we proudly spotlight the incredible team at the Pasadena Fire Department. We recently had the opportunity to visit their stations, meet their crews, and hear their story firsthand—gaining a deeper appreciation for the professionalism, teamwork, and care they bring to their community every single day.

Your work does not go unnoticed, and today, we recognize and celebrate YOU.

05/21/2026

Today’s EMS Week recognition of Save-A-Life Day is an important reminder that lifesaving care often begins before EMS arrives.

CPR education, Stop the Bleed training, and community emergency preparedness programs help empower citizens to take action when seconds matter most.

We are proud to see PWW|AG's Vice President Matt Zavadsky continuing to advocate for public awareness and lifesaving education, including efforts supporting CPR training and Cardiac Emergency Response Plans in schools across Texas.

Community preparedness saves lives, and strengthening that chain of survival takes collaboration, education, and advocacy at every level.

Thank you to everyone helping build safer, more prepared communities during EMS Week and beyond!

05/21/2026
Today, EMS Week continues with EMS for Children Day, recognizing the EMS professionals who provide specialized care for ...
05/20/2026

Today, EMS Week continues with EMS for Children Day, recognizing the EMS professionals who provide specialized care for pediatric patients during some of the most stressful and critical moments families may ever face.

Caring for children in emergency situations requires far more than standard emergency response. Pediatric patients present unique medical, emotional, and communication challenges that demand advanced training, preparation, adaptability, and compassion from EMS clinicians.

At EMS|MC, we are proud to support agencies and providers, like Avon Fire Department, who are committed to strengthening pediatric emergency preparedness and delivering high-quality care for children in every community they serve.

Address

2540 Empire Drive, Suite 100
Winston-Salem, NC
27103

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm

Telephone

+13363973975

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