05/28/2026
Read a story yesterday where a (major) online insurance company overcharged a client by $1400 because they use AI for underwriting.
Heard today that one of the nations largest carriers is offering agents buyouts to replace them with AI.
Indiana Farm Bureau always has been and always will be people first. We have staffed offices in every county, I know my underwriters by name (shoot I even know their spouses!), and most of our claims reps cell numbers are in my contact lists!
Insurance is about protecting your home, your assets and your family, and that should always be a human interaction!
(I strongly considered having AI make a picture of me as a robot for this post though)