08/11/2026
As a small, independent insurance agency, we're always looking for ways to improve the experience we provide to our clients while still keeping the personal, human connection that makes independent agencies different.
So I'm curious:
If you own or work at an insurance agency: Are you currently using AI in your day-to-day operations? If so, how?
If you're an insurance client: How do you feel about your insurance agency using AI when assisting you?
Does AI make the experience more convenient, or do you prefer knowing you're working directly with a real person