06/24/2026
‼️Important Billing Update for Travelers Policyholders‼️
We want to make our Travelers customers aware of a temporary billing issue resulting from a recent Travelers billing system migration and upgrade.
During the transition, Travelers temporarily paused automatic payment deductions to ensure billing accuracy. Travelers has now resumed processing automatic payments for policies that migrated successfully.
However, some policies experienced delays during the migration process. If an automatic payment was missed, the missed amount may be combined with the next scheduled deduction, which could result in a larger-than-normal automatic draft in July.
To avoid a combined July draft, policyholders have the option to make a one-time manual payment now by:
✅Contacting our agency for assistance at (936) 228-9704, or
✅Visiting www.travelers.com/pay-your-bill
If you are a Travelers customer and have questions about your billing status, payment schedule, or policy, please don't hesitate to contact our office. We are happy to help review your account and answer any questions you may have.
Thank you for your patience and understanding as Travelers works through these system updates.