Bill Ward - State Farm Agent

02/16/2021

If you have storm damage you need to report please call 855 259 8568. You may also visit statefarm.com or use the mobile app . We hope to be back up and running asap . Thanks for your patience

02/16/2021

We continue to experience system outages and are truly sorry for the issues this is causing. We are working hard to resolve this and we are optimistic that we will be fully operational soon.

08/04/2020

The storm has killed the power at our office ! If you have storm damage you need to report please call 855 259 8568. You may also visit statefarm.com or use the mobile app . We hope to be back up and running asap . Thanks for your patience

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04/10/2020

We have had lots of calls on the topic , so here are the details !

StateFarm is committed to the health and safety of associates while minimizing interruptions to customers. Digital communication will continue and is encouraged

03/24/2020

We are still here!! That being said , we are doing things a little different for a while . We have a drop box in our lobby , please use this feature as much as possible for payments , tow invoices, and other simple transactions. If you need more help, come in the office . At the front desk is a phone we will call you on and we will find out how to best handle your needs.

Also as a reminder , we can do 100% of the service and changes to your policy over the phone . So feel free to call from home. By phone we can add coverage , drivers , issue new policies , and even take payment from checking accounts. We appreciate or customers loyalty for all these years and we will strive to perform as well as we can to help you during these tying times . Stay safe out there !

The staff ...

03/17/2020

Hi friends ! Due to the recent viral events we have made some operating changes to help us all stay a little bit safer. Call us and we can find the best way to help you out under the current circumstances.

Stay safe !

12/22/2019

We are very concerned for our neighbors this morning . If you were involved in this incident and need to open a claim immediately you can call the office and use our automated system OR download the state farm app.

https://m.facebook.com/story.php?story_fbid=2734423139956398&id=226838100714927

05/28/2019

Sorry , the office phones are down at the moment ... if you need to reach the staff send us an email . If you need to speak with claims please call 855 259 8568

09/13/2018

While the forecast for Florence is favoring Hampton Roads more and more we encourage you to remain vigilant regarding your families safety during this event . Family and friends safety comes first ! If you find your self a victim of the storm and need to open a claim , we will be here . If we cannot be in the office due to power or phone issues , our phones will roll you to our 24 hour customer care team . They will get the preliminary claim details from you. Please stay safe , be alert of the forecast, and keep an eye on pets and neighbors. We are committed to providing the best service our situation will allow .

This graphic is created by the NWS/NCEP Weather Prediction Center (WPC) and shows rainfall potential for the United States when a tropical cyclone threatens land. The graphic is displayed as a Quantitative Precipitation Forecast (QPF), which shows rainfall totals for a specified time period, based o...

11/01/2016

We are mailing out some important information to all of our policy holders this week . A single page letter highlighting the loss process during large catastrophe situations . Please be on the lookout for the letter and keep it in a safe place for future reference should anything impact our area. As always , thank you for allowing me , and my team to serve your insurance needs ....