09/02/2026
A warranty and device coverage are not the same thing.
Warranties are useful, but they’re usually built around specific hardware failures.
School device programs have to deal with a much messier reality: drops, cracked screens, spills, theft, vandalism, and lost devices.
That’s where the real cost and workload can start to add up.
The better question for schools isn’t just, “Is this device under warranty?”
It’s, “What happens when something goes wrong that the warranty doesn’t cover?”