04/23/2021
An update from our friends at Blue Acorn
๐ฆ๐ผ๐บ๐ฒ ๐ด๐ผ๐ผ๐ฑ ๐ป๐ฒ๐๐- ๐ผ๐ป๐ฐ๐ฒ ๐๐ผ๐ ๐ฎ๐ฟ๐ฒ ๐ฆ๐๐-๐๐ฝ๐ฝ๐ฟ๐ผ๐๐ฒ๐ฑ ๐๐ผ๐๐ฟ ๐ณ๐๐ป๐ฑ๐ ๐ฎ๐ฟ๐ฒ ๐๐ฒ๐ ๐ฎ๐๐ถ๐ฑ๐ฒ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ฐ๐๐ฟ๐ฒ. ๐๐๐ฒ๐ฟ๐ ๐น๐ฒ๐ด๐ถ๐๐ถ๐บ๐ฎ๐๐ฒ ๐ฏ๐ผ๐ฟ๐ฟ๐ผ๐๐ฒ๐ฟ ๐๐ถ๐น๐น ๐ด๐ฒ๐ ๐ฝ๐ฎ๐ถ๐ฑ; ๐๐ผ๐ ๐ฑ๐ผ ๐ป๐ผ๐ ๐ต๐ฎ๐๐ฒ ๐๐ผ ๐๐ผ๐ฟ๐ฟ๐ ๐ฎ๐ฏ๐ผ๐๐ ๐ณ๐๐ป๐ฑ๐ ๐ฟ๐๐ป๐ป๐ถ๐ป๐ด ๐ผ๐๐.
Quick Three:
๐๐ฃ ๐ฟ๐ค๐๐จ-The wait is finally over. We had over 150K documents in our backlog when the system went down but our tech team worked around the clock to get this cleared and get you the docs you have been waiting for. Thank you for your patience.
๐๐ฃ ๐พ๐๐๐ข๐-You can now change your account information through our secure portal. For those that do not have another bank option, a solution to support you is in the works. Stay tuned for that soon.
๐๐ฃ ๐๐๐ง๐๐๐๐๐๐ฉ๐๐ค๐ฃ- It is Blueacornโs responsibility to ensure that these much-awaited funds get to legitimate borrowers safely and securely. If you had trouble with either of the two verification measures please be sure to report them to blueacorn.co/support and we will work with you on a case-by-case basis.
* Chime customers that were originally rejected, we are digging into why you can not access your portal. We will come back in the comments when we have more insight on that. You have not been forgotten; your funds are safe.
** Any and all tickets must be submitted through our Support Portal- blueacorn.co/support
