Mark Bierbaum - American Family Insurance Agent

05/08/2025

Our agency is thrilled to receive the 2024 American Star Award for Excellence in Customer Service! We’re proud to share this with you — our loyal customers — and will continue to provide the expertise, care and support you deserve.

11/04/2024

When it comes to life insurance, one size doesn’t fit all. Our DreamSecure Whole Life Insurance policy has a variety of options built to fit your needs. Watch this video to learn more. Contact me today for help creating a policy that meets your needs.

02/14/2024

12/24/2023

Sending warm wishes for a safe, joyous and peaceful holiday to all! From our family to yours. 🕊️🕯️

10/24/2023

Last week, our technology team detected unusual activity in a portion of our network, and as a precautionary measure to protect data and resources, we shut down several business systems.

• If you need to file a claim, please call 1-800-692-6326.
• If you are unable to make a payment, you can do so when the system is back up and you will not be penalized.
• If your insurance was set to expire for non-payment during this time your policy will remain in force.
• If your insurance renews during this time, new insurance cards will be available once our systems are back online.

We appreciate your patience and understanding as we continue to begin to bring systems safely back online.

03/16/2023

We are thrilled to share that our agency has been honored with the 2022 American Star Award for Excellence in Customer Experience! This award is particularly meaningful because we know the past year has been challenging for so many of our customers. Despite the uncertainties and tribulations of 2022, we remained committed to providing exceptional service and support to each and every one of you.

The American Star Award is a testament to the dedication and hard work of our entire agency, working tirelessly to ensure that every customer interaction is positive and productive. We couldn't be prouder of this achievement, and we owe it all to you – our valued customers.

We understand that having a local insurance agent you can count on is more important than ever. We are committed to continuing to provide you with the highest level of service and support, no matter what challenges lie ahead. Thank you to everyone who took the time to complete a survey and provide feedback – your insights and opinions help us continue to improve and grow. We appreciate your loyalty and look forward to serving you for many years to come.

03/07/2023

Our DreamSecure Children’s Whole Life Insurance has been named one of the best by NerdWallet for February 2023. Learn more about our top-rated life insurance for kids. https://bit.ly/3ST1Y5t

03/06/2023

Before you drive that new car off the lot, take a refresher on the types of coverages that come with car insurance.

02/23/2022

As a homeowner you want the best for your home — especially when it comes to protecting it. That’s why we’re excited to share that Forbes recognized us as one of America’s Best Insurance Companies for 2022!