Neill and Neill Insurance, Inc.

Neill and Neill Insurance, Inc. Welcome to our page! We're happy to help with any insurance needs you may have.

We will be closing at 3PM today for Good Friday. Have an enjoyable holiday weekend.
04/03/2026

We will be closing at 3PM today for Good Friday. Have an enjoyable holiday weekend.

02/23/2026
02/11/2026

What is an ice dam? How do you remove ice dams from your roof? Learn how to tell if you have an ice dam, and get tips on removing it.

01/23/2026

Tips to Help Customers Prevent
Water Damage from Frozen Pipes

An arctic blast of cold temperatures and a winter storm are expected to affect a large part of the country this week. Here is some information that can help prevent water damage from frozen pipes and keep your customers safe.

Tips to Help Prevent Frozen Pipes

• Disconnect any hoses from exterior faucets. Even frost-proof faucets/sill c***s require that the hose be disconnected in freezing weather to allow residual water to drain.
• If provided, close inside valves supplying water to outdoor faucets and hookups. Open outdoor faucets to allow residual water to drain. Be sure to keep them open during the cold weather months, while the water supply is turned off.
Keep garage doors closed to help protect water pipes located in the garage.
• Open the doors on cabinets where plumbing is located. This can help allow warmer air to circulate around the pipes.
• For pipes that are at risk of freezing (both hot and cold water pipes), let water drip from faucets.
• Keep the heat in your home set at a minimum of 55 degrees Fahrenheit.
• Identify areas that have experienced freeze issues in past winter storms and consult with a plumber or mechanical contractor to address and help protect those vulnerable areas ahead of the cold weather.

What to Do if You Have a Frozen Pipe


• Locate and close the main water shutoff valve as soon as possible and before temperatures rise above freezing.
• Inspect pipes for damage, including those in attics and crawl spaces, where it is safe to do so.
• As temperatures increase to above freezing, watch and listen for signs of water leaks.
• If a pipe is leaking, do not turn on the water. Open all faucets, including those outside, to drain remaining water from pipes and call a licensed plumber for repairs.
• If no leaks are detected, turn water back on slowly. Continue to check for leaks before turning water on completely.
• Never use torches or heat guns to facilitate thawing as these can create fire hazards.

Our office will be closed today in observance of Veteran’s Day. Thank you to all who have served.
11/11/2025

Our office will be closed today in observance of Veteran’s Day. Thank you to all who have served.

Consider these reasons, in advance of a weather emergency, if you’re considering investing in a home generator. Learn mo...
10/30/2025

Consider these reasons, in advance of a weather emergency, if you’re considering investing in a home generator. Learn more.

Did you know that wet wood can increase the buildup of creosote, which can lead to chimney fires. Help prevent house fir...
10/28/2025

Did you know that wet wood can increase the buildup of creosote, which can lead to chimney fires. Help prevent house fires! Be sure to clean your chimney before using your fireplace. Learn more.

Water pipes in poorly insulated areas like garages or basements can be particularly vulnerable. Follow these tips to hel...
10/21/2025

Water pipes in poorly insulated areas like garages or basements can be particularly vulnerable. Follow these tips to help prevent frozen pipes and avoid costly repairs! Learn more.

Fifty-nine percent of homeowners do not – but should. Learn more.
10/20/2025

Fifty-nine percent of homeowners do not – but should. Learn more.

Are tree branches on your property too close to power lines or hanging over your house? Fall is a good time to trim over...
10/15/2025

Are tree branches on your property too close to power lines or hanging over your house? Fall is a good time to trim overgrown branches before they damage your home or become a safety hazard. Learn more.

Address

662 Riverdale Street
West Springfield, MA
01089

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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