09/03/2026
The right retirement-plan solution depends on the problem.
The right retirement-plan solution is vital to your workforce's financial well-being and highlights your ability to address specific problems effectively.
While 88% of workers are satisfied with their workplace retirement plan, that satisfaction does not guarantee confidence in their financial security, which is crucial to their trust in your benefits.
Recognizing that satisfaction alone isn't enough, evaluating whether employees are saving enough, taking full advantage of matches, and understanding their retirement outlook empowers you to enhance plan effectiveness.
That disparity is significant. Satisfaction alone doesn't indicate whether employees are saving adequately, taking full advantage of the available match, avoiding unnecessary loans and withdrawals, or understanding what their savings could yield in retirement income.
If engagement is low or employees aren’t reaching the maximum match, evaluate eligibility criteria, communication strategies, match structure, and automatic features.
Increasing the default contribution rate without considering affordability may inadvertently lead to higher opt-out rates.
If plan loans and hardship withdrawals are elevated or rising, first determine why. Emergency-savings support may be appropriate, either through payroll-linked savings outside the plan or through an optional pension-linked emergency-savings account, depending on employee needs and provider capabilities.
If student loan debt is hindering employees from saving, companies may consider matching retirement-plan contributions based on qualified student-loan payments or implementing a separate Section 127 educational-assistance program. These are separate benefits that operate under different regulations.
If engagement is positive but self-assurance remains low, support may be what’s needed. Tailored forecasts, including retirement income projections, individual financial coaching, fiduciary investment guidance, and education for those nearing retirement, can help employees determine whether they are on the right path and how their accounts could convert to income.
Before introducing an additional benefit, review the plan's aggregate data and anonymous employee feedback. Examine participation rates, deferral amounts, match utilization, loans, and hardship withdrawals. Analyzing these metrics helps identify specific issues, establish a baseline, and evaluate the effectiveness of targeted interventions.
Employers cannot resolve all the financial difficulties their employees face. However, they can ensure the benefits they provide meet the needs of their workforce.
Assess any changes for their effects on costs, plan documentation, payroll, provider relationships, administrative procedures, and fiduciary duties.
What insights are you gaining from your participant data, and does your existing plan address them?