06/03/2026
Supply houses are quietly watching a dangerous trend spread across the trades:
Companies are hiring faster than they’re developing people.
Meanwhile:
-callbacks are climbing
-installs are getting sloppier
-troubleshooting skills are weaker
-and some techs are being handed service trucks before they’ve truly mastered the fundamentals
A lot of owners say:
“Good help is hard to find.”
But honestly?
Some companies stopped building good techs a long time ago.
They started chasing growth instead.
More trucks.
More ads.
More revenue.
Meanwhile the operational foundation underneath the company quietly got weaker.
And now some businesses are discovering the hard way that:
bad labor doesn’t just hurt production.
It destroys:
reputation
margins
customer trust
team culture
and long-term growth
At what point does “we’re just short staffed” become an excuse for putting unprepared people inside customers’ homes?