Jordan Hale - State Farm Agent

04/27/2026

Good morning! Severe weather is heading our way. Please stay safe, and if you experience any damage, we’re here to help!

If you need assistance, give our office a call at (618) 786-7009 or contact Claims directly at (855) 259-8568.

01/27/2026

Due to inclement weather, our office lobby will remain closed on Tuesday, January 27th. However, our team will be working remotely during our regular business hours, 8:30 AM – 5:00 PM, and are here to assist you.

We appreciate your understanding and encourage everyone to stay safe and warm. For assistance, please give us a call at 618-986-7009 — we can handle everything over the phone.

We plan to reopen the office tomorrow and will provide updates if anything changes.

Thank you for your continued support!

12/24/2025

Updated Holiday Hours Below!

Wednesday 12/24: 8:30 - 1:00PM
Thursday 12/25: Closed
Friday 12:26: Closed

Wednesday 12/31: REMOTE 8:30 - Noon
Thursday 1/1/: Closed

Happy Holidays!

11/26/2025

Thanksgiving Holiday Hours!
Thursday - Friday November 27th-28th -- CLOSED.

If you need assistance before Monday 12/1, please call 1-800-782-8332.

Wishing everyone a safe and happy holiday!

11/11/2025

Honoring Our Heros on Veterans Day!

Today, we honor the bravery and sacrifice of our veterans. Their commitment to protecting our freedoms shapes our nation’s history and future.
Let us come together to express gratitude for their selfless service.

10/01/2025

The Waltonville Spartans golf team swung by the office yesterday before their preparation for today’s Regional at Acorns Golf Links here In Waterloo!

We want to wish the best of luck to Jordan’s High School alma mater and also our local Gibault Hawks who are also competing to advance out of Regional play.

Hit them well fellas!

09/30/2025

Thank you to First National Bank of Waterloo for bringing by these beautiful mums!

Happy Fall Ya’ll!

09/11/2025

Today, we pause to remember and honor the lives lost on 9/11/2001. We reflect on the courage, resilience, and unity that emerged from tragedy. May we never forget the heroes who ran toward danger and the families changed forever.

08/29/2025

Our Lobby will be closing at 3pm today. Our office will be closed on Monday, September 1st for Labor Day.❤️💙 If you need assistance over the weekend, you can call our office and leave a voicemail or call State Farm's Customer Care Center at 800-782-8332. We hope you have a safe and happy holiday weekend!

07/31/2025

SETTING THE RECORD STRAIGHT:

We are aware of the misguided media attention that our company has been receiving, due to comments misconstrued by our Illinois administration. Here are some facts:

-We are a MUTUAL company, not owned by shareholders. Our goal is not to turn a profit, rather to make sure we are protecting YOU, in case of the unexpected. This allows us to not be impacted by Wall Street.

-We have had to file a rate increase in Illinois: it’s historic for our company and we all understand how frustrating this is. No one wants to hear why this has to happen and we understand that too so we will keep it basic: payouts, significant rise in material and labor costs, and general inflation.

-Even with our recent rate increase, we have still raised our rates LESS than most of our competitors over the last 3 years.

-GOOD news: most auto rates are DECREASING! For many of our customers, we are able to give them good news that while one is being impacted negatively, the other is positive!

We have a whole team of experts here to help you any time you have a question. We are scheduling policy reviews to go over your personalized protection plans. Give us a call if that works best for you! Thank you for being our customer!

Please see the link below for a more in-depth description of Understanding the Issues in Illinois!

First, thank you for your trust in State Farm®. We understand no one likes to see their insurance rates increase, and we don’t take these decisions lightly. That’s why we want to provide you with some context around our approach in Illinois, where we are decreasing average auto insurance rates,...