DC Credit Union

DC Credit Union We are the DC Federal Credit Union -- We are a Community Development Financial Institution (CDFI) wi

We're a community development financial institution, serving over 10,000 member-owners' with affordable financial transactions and education. We have three branches: the Reeves Center, the Municipal branch, and the ACCESO branch. Check out our website for more details on locations, hours, and services.

"Everyone can be great, because everyone can serve." - Martin Luther King Jr.
01/17/2022

"Everyone can be great, because everyone can serve."

- Martin Luther King Jr.

Happy holidays, all our branches and offices will be closed on December 24 & 25. Access It`sMe247 for online services.¡F...
12/15/2021

Happy holidays, all our branches and offices will be closed on December 24 & 25. Access It`sMe247 for online services.

¡Felices fiestas! Todas nuestras sucursales y oficinas estarán cerradas el 24 y 25 de diciembre. Acceda a It`sMe247 para los servicios en línea.

Happy Thanksgiving from the DC Credit Union family!Please, note the Credit Union is closed today.
11/25/2021

Happy Thanksgiving from the DC Credit Union family!

Please, note the Credit Union is closed today.

11/17/2021

POSITION DESCRIPTION

Title: Loan Service Representative Effective Date: November 2021
Reports to: Loan Manager Status: Non-Exempt
Supervises: None

Primary Function
Promotes the credit union’s loan products and services to potential and existing members. Receives and initiates calls to assist members regarding borrowing needs and options. Ensures conditions for pre and post loan closings are cleared. Perfects liens on collateral, insurance placement and documentation. Performs VISA credit card file maintenance. Provides the highest level of quality member service.

Major Duties and Responsibilities
1. Communicates promotional information about loan products to members and answers inquiries from members concerning loan services.
2. Assists members in completion of consumer, credit card and mortgage loan applications.
3. Performs loan disbursals, in-person or electronically, complying with all approval criteria.
4. When disbursing funds, makes sure the member is familiar with all the terms, conditions, and collateral held on the note and disclosure.
5. Performs all administrative duties associated with the VISA credit card program, establishing accounts, and performing account maintenance.
6. Gathers, compiles, and prepares loan documents, liens, files, reports, and/or other legal matters relating to loans.
7. Maintains and updates the security interest and insurance of all vehicle loans, title tracking, ensuring accurate and complete record retention. Release liens at the request and, on approval of the lending team.
8. Maintains member loan files.
9. Represents the credit union in a courteous and professional manner. Provides prompt, efficient, and accurate service to members. Maintains member confidentiality.
10. Performs other duties as assigned.

Skills, Knowledge, and Experience
One to two years’ experience in lending in a credit union or other financial institution preferred. Knowledge of lending principles and procedures, loan services, and credit union philosophy ideal. A 2-year college degree or completion of specialized course study/certification in business and/or financial services. Well-developed communication and analytical skills required.

Knowledge of Microsoft office products preferred: MS. Word, Excel, PowerPoint, Outlook and Teams. Proficiency in Spanish preferred.

This position description is not a complete statement of all duties and responsibilities comprising the position. It contains only the facts necessary to evaluate the position on a fair basis.

11/11/2021

Happy Veteran`s Day!

The Credit Union will be closed, the call center and online services will be available.

During National Indigenous People’s Month, we’d like to celebrate the many profound ways that indigenous culture and her...
11/01/2021

During National Indigenous People’s Month, we’d like to celebrate the many profound ways that indigenous culture and heritage have enriched our country. The month is also an opportunity to acknowledge the tragic history of economic discrimination and exclusion suffered by our indigenous populations. At DC Credit Union, we believe that financial equity is a right, not a privilege. For 60 years, we have worked toward our vision of economic justice for the financially underserved, and we are dedicated to creating economic opportunity for members from all backgrounds and walks of life.


This October 21, DC Credit Union will join more than 86,000 credit unions from 118 countries to celebrate the 73rd anniv...
10/21/2021

This October 21, DC Credit Union will join more than 86,000 credit unions from 118 countries to celebrate the 73rd anniversary of International Credit Union Day.

Why do hundreds of millions of people worldwide choose credit unions? Because each credit union puts an emphasis on providing service to its members and local communities.

That local service—community by community—contributes to a global reach that touches more than 291 million members. As cooperative and democratic financial institutions, credit unions’ success depends on the success of their members and their community. Your best interest is in our best interest.

Credit unions strive to make the world a better place for their members by offering affordable rates and high-quality service that simplify their lives and empower them to meet their financial goals. Visit our website to learn more about how credit unions fuel a force of global good.

🎉👏
10/18/2021

🎉👏

10/14/2021

Primary Function

Interviews and counsels members regarding borrowing needs and options. Underwrites, disburses
and services consumer and credit card loans.

Major Duties and Responsibilities

1. Maintains thorough knowledge of all consumer loan and credit card products, and related loan policies and procedures. Responds to member inquiries related to new or existing loan accounts.

2. Maintains knowledge of student lending field, and underwrites student loan participations.

3. Interviews and counsels members in the areas of personal and household budgets, credit, credit building or repair, and general financial management. Intakes and underwrites consumer loans and credit card applications.

4. Approves loan requests based on their lending authority and borrowers’ eligibility. Escalates to the department’s manager loan requests that fall outside lending authority.

5. Discloses to, and educates members on, all loan product features; repayment terms and conditions; as well as consumer protections from application to disbursal and repayment.

6. Gathers, compiles, and electronically safe keeps all loan documents, liens, files, reports, and/or other legal matters relating to loans.

7. Identifies member trends and/or behavior modifications in loan requests or repayments. Communicates and/or makes recommendations for changes to lending policies and procedures to expand credit access, improve borrowers’ experience and increase operating efficiencies.

8. Represents the credit union in a courteous and professional manner. Provides prompt, efficient and accurate service to members. Maintains member confidentiality.

9. Performs other duties as assigned. Skills, Knowledge, and Experience College degree or equivalent job experience. Minimum three years’ experience in a financial institution, with a minimum of two years in a credit granting post. Knowledge of lending and underwriting principles and procedures, loan services, and credit union philosophy. Sound communication and analytical skills required. This position description is not a complete statement of all duties and responsibilities comprising your position. It contains only the facts necessary to evaluate your position on a fair basis.

Happy Indigenous people`s day!
10/11/2021

Happy Indigenous people`s day!

Join us on October 29th at 5:30pm for a virtual informational call to learn more about the DC Credit Union Youth Advisor...
10/08/2021

Join us on October 29th at 5:30pm for a virtual informational call to learn more about the DC Credit Union Youth Advisory council.

sign-up: http://ow.ly/4CKA50Ghqzm

Happy 40th Anniversary CARECEN🎉🎉
10/07/2021

Happy 40th Anniversary CARECEN🎉🎉

Address

2000 14th Street NW (inside The Municipal Center)
Washington D.C., DC
20009

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 10am - 2pm

Telephone

+18777845551

Website

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